Our Most Recent Verified Tachiz Travel Reviews by Our Travelers
2019 Reviews
2018 Reviews
2017 Reviews
2016 Reviews
More Verified Testimonials of 2020
Gary W. (USA)
Review from: 01/25/2020
Tachiz Travel was tremendous. My wife and I were very pleased with their service, the accommodations they selected and the tours they organized. Their transfer drivers were always on time for pick -up, were very friendly and knowledgeable of the local sites, customs and history. The transfers between hotels were easy and pleasant. The hotel accommodations were great particularly the resort at Arenal which we thought was a “Garden of Eden” with spectacular grounds. I also must mention the “above and beyond” service we received at the hotel in Monteverde. On the second day of our trip – which was a Sunday – my wife developed a tooth problem. When I mentioned this to the front desk, he called a local dentist with an office nearby and arranged to have the dentist meet us at his office which we did at 7:30 PM. The dentist who was extremely pleasant, examined my wife, prescribed antibiotics and pain killers and the drove us to the local pharmacy so that we could get the prescription filled before the 8 PM closing time. Unbelievable!! This experience gave us a very positive impression of the Costa Rican people for the rest of our trip. Muchas gratias to the trip planners at Tachiz Travel. We had a great trip with memories that we will treasure for a lifetime.
– Gary W. USA
Melinda C. (USA)
Review from: 01/21/2020
We found Tachiz Travel through Zicasso. From the very beginning this travel company stood out. They sent recommendations for our trip, made changes as needed based on our feedback. Every detail was planned out and all the tours, travel arrangements, and hotels exceeded our expectations. Costa Rica was beautiful and our Tachiz Travel made great recommendations. During the trip they checked in several times, sent us thank you Fruit (which was wonderful) and quickly fixed one small problem that came up. If I would have booked the trip on my own I would have never found the places that we went to. It was one of the best vacations I have ever been on and was truly a trip of a life time. Thank you to this travel company and the team for everything they did for us.
– Melinda C. USA
Joydeep M. (USA)
Review from: 01/12/2020
Tachiz Travel and their team are very customer focused and went out of their way to help us out. I accidentally left a GoPro in a restaurant and we were moving away from the location to another. Tachiz ensured that was picked up and delivered to us as soon as we reached our new location. The drivers were friendly, on time and helped with a lot of info. Costa Rica is a blessed country and travel designer plus team only made it better. Highly recommended.
– Joydeep M. USA
Kyle E. (USA)
Review from: 01/11/2020
Our trip was fantastic, and was extremely well planned and well executed. Every excursion was exactly what was promised to us. Alex was truly outstanding. Will definitely use KimKim again, and would use Tachiz travel when we return to Costa Rica.
– Kyle E. USA
James D. (USA)
Review from: 01/10/2020
Hello – We will be happy to provide a review, as we couldnt be happier about our trip to Costa Rica. We had such a wonderful time and have wonderful family memories. Everything was perfect. We saw amazing animals, including a quetzal, enjoyed the beautiful landscape of Costa Rica and the thrills of zip lining and white water rafting. The drivers and guides were professional and informative. The itinerary was well organized. Were glad we went to the three unique locations in Costa Rica. The extra touches were appreciated, too. The Costa Rican chocolate, the last minute change to go white water rafting and the champagne in the room at La Mansion. If we had the trip to do all over again, the only change we would make is to add one more day at La Mansion Inn and Manuel Antonio National Park. Thank you again for everything. We hope we can go back to Costa Rica someday and explore more of your beautiful country.
– James D. USA
Sathy V. (USA)
Review from: 01/08/2020
We had a wonderful time in Costa Rica. The country is breathtaking and we are glad that we finally got to experience the warmth of the people, the diverse landscape, cleanliness ( water !, environment), and the many adrenalin rushing activities. We owe much gratitude to the excellent planning and coordination of our trip by Tachiz Travel. Francisco, Alex and the entire Tachiz Team were fantastic!. We were impressed by their communication, flexibility, responsiveness and hospitality. There cannot be a better way to see Costa Rica than through a trip planned by Tachiz. Pura Vida !
– Sathy V. USA
Ajay M. (USA)
Review from: 01/06/2020
Great trip – had something for everyone in the family. Everyone representing Tachiz was courteous and took care of all our needs.
– Ajay M. USA
Nancy D. (USA)
Review from: 01/05/2020
The travel company and our specialists were absolutely wonderful to work with and in putting together our trip to Costa Rica. From my very first inquiry they were quick to respond with questions about what we wanted from our trip, then back with suggestions and options for our itinerary. We wanted to experience the pacific coast, the jungle, the animals and wildlife, the volcano area, and have lots of excursions and adventures to keep my teenage boys active and happy. They directed us toward a few nights in Manuel Antonio area, then to Arenal, and gave us lots of options for excursions. Once we arrived in Costa Rica, everything went very smoothly. We were very happy with the accommodations and the activities that we booked through the travel company, and they were always on time and for all of our transfers. Also – while there, our travel specialist was readily available and willing to help us. Whenever I contacted him using the App number, he responded very quickly. We had a few moments where members of my group weren’t feeling well and he was quick to respond and ask if we needed any doctor or medical assistance (happily we didn’t – all was fine in the end). He also helped us book additional activities while we were there and give advice on other things to do. I would highly recommend using this travel company!
– Nancy D. USA
Mary H. (USA)
Review from: 01/05/2020
We were very happy with our trip in Costa Rica with Tachiz. They provided a great itinerary that exceeded our expectations!
– Mary H. USA
Lori K. (USA)
Review from: 01/03/2020
Our travel specialists were amazing in helping us throughout the entire Costa Rica experience. From helping us figure out what areas to visit activities to do they were not hesitant to be available and answer any question, no matter how big or small. Everywhere we stayed and everything we did was amazing. I could not have created this memorable trip without them.
– Lori K. USA
Abby C. (USA)
Review from: 01/02/2020
The travel team was excellent to work with – they listened to what we were looking for, and every detail was perfectly planned. I would definitely recommend them for a trip to Costa Rica.
– Abby C. USA
Donald M. (USA)
Review from: 01/01/2020
This was our second vacation booked with Tachiz Travel to Costa Rica. A repeat customer is the highest compliment I can give to any business. But what distinguishes this company, and what many first time travelers want to know are:
1. They get to know your likes, dislikes, and traveling style before you go, recommend excursions and accommodations based upon that. For example, we are a middle aged couple with two college aged kids. So we needed two rooms with excursions that are activity oriented. This company recommended excursions they thought we would like, and we chose our favorites.
2. They are dependable. Never once did we wait for a driver. All arrangements were made ahead of time. They had to wait on us once, and did so without rushing us.
3. They are available. Not only do they check on you during the trip to make certain everything is going well, but they can be contacted easily and respond quickly.
– Donald M. USA
Omar N. (United Arab Emirates)
Review from: 01/01/2020
By far, the best travel company i’ve ever dealt with. My wife and I had a really great experience.
– Omar N. United Arab Emirates
Our 2019 Verified Tachiz Travel Reviews By Our Travelers
Wendy Y. (USA)
Review from: 10/04/2019
We had a fabulous time. All the accommodations and events/tours were first class. Everyone was extremely friendly and helpful everywhere we stayed and the guides, drivers, etc. Our travel company, Tachiz Travel, checked with us several times during the trip to be sure all was going well and to see if we needed anything. I would highly recommend Zicasso and Tachiz Trave!
– Wendy Y. USA
Alisa M. (USA)
Review from: 09/28/2019
We had a wonderful trip planned by Tachiz Travel! We were two families traveling together with a total of 4 adults and 5 children. Francisco and Alex took care of everything! After working together to plan our trip, we did not have to do anything! Everything was taken care of for us!
– Alisa M. USA
Lauren K. (USA)
Review from: 09/04/2019
Tachiz Travel was an awesome company to work with. They were excellent at getting back to me in a timely manner and thoroughly listened to what I wanted. The trip ran smoothly while we were there and everything went as planned. If I ever go to Costa Rica again I would definitely use Tachiz Travel.
– Lauren K. USA
Leslie W. (USA)
Review from: 08/16/2019
Thorough, detail-oriented, and thoughtful, the travel company provided peace-of-mind while my husband and I introduced our 7- and 10-year old kids to the wonders of Costa Rica. Initially proposing a balanced itinerary with 1-2 activities scheduled each day, our travel specialists worked with me to fine tune each day so that my kids would experience nature, adventure, and relaxation.
– Leslie W. USA
Jeff S. (USA)
Review from: 08/12/2019
Overall we really enjoyed the trip and our time in Costa Rica. Tachiz had planned every aspect of it, from the excursions to the drivers that took us to each destination. There was never a moment that wasn’t planned out. They even hired interpreters to accompany us when we had to travel on some public transportation.
– Jeff S. USA
Vanessa & Anthony Z. (USA)
Review from: 07/24/2019
Francisco,
Anthony and I have been back from our honeymoon for about a month now and are still dreaming of our Pura Vida days in Costa Rica. Thank you so much to you and your team for helping us plan the perfect honeymoon. It was everything we wished for and we so appreciate all the planning and all the details and surprises that your team put in to making our trip so amazing. We truly felt supported, spoiled, and cared for every step of the way! Alex was an incredible driver and we really enjoyed having him guide us between locations. My brief e-mail cannot possibly explain just how grateful we are for Tachiz Travel and how amazing our trip was. One million thank yous to you and your team and we look forward to using Tachiz for our next Costa Rican adventure 🙂
Muchas gracias,
– Vanessa & Anthony Z. USA
Jean H. (USA)
Review from: 07/15/2019
Outstanding service from the time of initial inquiry, through planning, during the trip and after. Excellent communication and responsiveness.
– Jean H. USA
Mary L. (USA)
Review from: 07/10/2019
When I described our perfect trip to Alex and Francisco Herrera at Tachiz Travel, they listened to our requests, provided additional recommendations, and went above and beyond to ensure our time in Costa Rica was spectacular.
– Mary L. USA
Anabella B. (Panamá)
Review from: 07/09/2019
Memorable viaje a Costa Rica.
Excelente atención por parte de Tachiz Travel, realmente 24/7 siempre tan atentos y dispuestos a ayudar, comprendieron perfectamente lo que queríamos hacer y a nuestro ritmo.
– Anabella B. Panamá
Ginger R. (USA)
Review from: 07/07/2019
We liked the personal touches they provided, such as calling us to welcome us to Costa Rica and having a special birthday cake made to celebrate my husband’s birthday.
– Ginger R. USA
Ayache Family (UK)
Review from: 06/27/2019
Perfect! We contacted several agencies and Tachiz Travel was the only one who came up with an itinerary based on what we wanted to do. They phoned and also gave good suggestions. From the moment we arrived to the moment we left everything ran like clockwork. People on time to meet us, if questions someone at the end of the phone 24/7 and knowledgeable and enthusiastic guides speaking fluent English who took the time to find birds and wildlife and tell us about them and the country in general. The hotels were set in perfect locations either in forests with wildlife all around or on the ocean edge with friendly and helpful personnel. We cannot recommend Tachiz Travel highly enough!
– Ayache Family UK
Cindy B. (USA)
Review from: 05/13/2019
My husband and friends were so impressed with Tachiz and how effortless they made it for me. I was able to completely enjoy my time and not be worried about the details. Throughout my trip I made contact with them and they were always quick to respond to my questions.
– Cindy B. USA
Paul S. (USA)
Review from: 05/07/2019
Each hotel was more beautiful than the next. Food and adventures were fantastic. We had a private driver, and really anything we needed or could have wanted was provided.
– Paul S. USA
Barry W. (USA)
Review from: 05/06/2019
Everything from the way we were greeted upon arrival, to the carefully planned itineraries throughout our stay were simply outstanding. The hotels that were selected for us, to the suggestions on our activities with our 8 year old grandson were excellent.
– Barry W. USA
Ginger R. (USA)
Review from: 04/22/2019
Hi Francisco!
We made it home!
We had a wonderful time, thank you for everything you suggested for us. I´m glad we did the nature walks since we got to see the infamous Quetzal! I also appreciate you making our tours private at the last minute and arranging a birthday cake for C. birthday- such a nice surprise! Everything was perfect.
I will definitely fill out the review on Zicasso for you (5 stars!). We really love that website, you were our sixth trip with Zicasso, so we definitely want to make sure other travelers can find you and use your services as well.
Perhaps you will hear from us when we are ready to explore the Osa peninsula! 🙂
Pura Vida!
– Ginger R. USA
Anil S. (USA)
Review from: 04/03/2019
It was an excellent trip organized by Tachiz Travel.
Francisco and Alex were very helpful when we need any information or change any tour.
– Anil S. USA
Zaneta S. (USA)
Review from: 03/31/2019
My kids loved everything. Our drivers (Jose and Alex) between airport and hotels were wonderful- taking time to point out sights and stopping for breaks and snacks. We were all very sad to leave but already planning our next trip!
– Zaneta S. USA
Melanie V. (USA)
Review from: 03/30/2019
Alex and Francisco take a personal approach with their customers and go the extra mile to make you a personal experience. They took each of our requests into account and provided good options.
– Melanie V. USA
Lynne E. (USA)
Review from: 03/27/2019
The overall plan was exactly what we wanted, the accommodations were lovely and each of our guides was incredibly well informed and enthusiastic about their country. And when I left something at one of our lodgings and asked for their help, Tachiz had the driver go pick it up and bring it to me on our next transfer. Customer service above and beyond!
– Lynne E. USA
Roopa C. (USA)
Review from: 03/26/2019
Absolutely one of the best family trips we have had. Alex and Francisco (Tachiz Travels) did an amazing job incorporating the interests of both our teenagers and us in planning the trip. They and their drivers were courteous, welcoming while giving us our privacy.
– Roopa C. USA
Beth A. (Canada)
Review from: 03/21/2019
Sheer perfection. Flawless.
Even though I have returned home, I remain dreaming about the enchantment of the country and all of its offerings.
– Beth A. Canada
Geoff & Barbara W. and Colin & Jan M. (UK)
Review from: 03/16/2019
We had a really great holiday. It was thoughtfully organised, very smoothly executed with attention to detail. We felt valued and confident in the support offered by Franscisco and the rest of the team. Tachiz drivers were welcoming, friendly and informative. We appreciated the phone calls from Francisco and the speedy way in which our only problem was sorted. Excellent, all-round service from Tachiz.
We will recommend Tachiz Travel unreservedly to family, colleagues and friends. The service we received from initial contact right up until we left Costa Rica was marvellous. Costa Rica is a thrilling place to visit and we had a brilliant, remarkable holiday thanks to Tachiz Travel, Francisco and his team. Thank you.
Geoff & Barbara W. and Colin & Jan M.
– Geoff & Barbara W. and Colin & Jan M. UK
Beth A. (Canada)
Review from: 03/15/2019
We are more than 1/2 way through our trip and just wanted to let you know what a great time we are having. Everything has been PERFECT!
Thank you so very much for putting together such a wonderful itinerary.
B.
– B. Adams, Canada
Irving B. (USA)
Review from: 03/05/2019
All the accommodations were excellent. The people were so welcoming and the country is beautiful. When we wanted to change our itinerary, the travel company was accommodated cheerfully and quickly.
– Irving B. USA
Geoff & Barbara W. (UK)
Review from: 02/26/2019
“Hello Francisco
Thank you. The Aerobell flight. Great Pilot, made a bumpy flight easy. Now just a wait for the BA flight home …
But also all 4 of us want to say thank you for putting together such a great program. We are together in saying we will always recommend Tachiz to our friends and colleagues. We have loved the Costa Rica you introduced us to. If you ever need anyone to talk to future clients about the detail which is difficult to communicate with email, please give them my number.
All the best
G. and B.”
– Geoff & Barbara W. UK
Alan J. (USA)
Review from: 02/23/2019
“All expectations were met or exceeded. The transportation was always waiting for us and they always had our backs. When one small issue surfaced it was handled immediately and completely. They are the best we ever worked with.”
– Alan J. USA
Ann S. (Sweden)
Review from: 02/21/2019
“There has been a fantastic layout of Tachiz in Costa Rica. Everything has worked perfectly. The local guides are incredibly talented / professional and can tell you so much about every single thing you see, whether it is animals or plants.
I’ve been traveling alone (girl), everything has worked. In cases where transport was not available, I called Tachiz who immediately grabbed the case and saved it all in 15-20 minutes. Absolutely fantastic service.”
– Ann S. Sweden
LeTisha J. (USA)
Review from: 02/02/2019
“They [Tachiz Travel] beautifully planned wake up times, meals, activity schedules, spa services and transportation. They checked with us regularly to make sure everything was going as planned. I’ve never worked with a better, more thorough travel company.”
– LeTisha J. USA
Peter R. (UK)
Review from: 02/01/2019
“We met people in Argentina last year and they suggested we try Costa Rica for the wild life and scenery. It was way beyond our expectations in every sence.” […] “The quality of service we received from Tachiz Travel, in Cost Rica was first class in every sense.”
– Peter R. UK
Krista A. (USA)
Review from: 01/29/2019
“Thank you to Francisco and his amazing team! I finally got to see a sloth in the wild! Not just one but many of both 2 and 3 toed. Plus mama’s with their babies! I wouldn’t have changed a thing! Perfect trip all around!”
– Krista A. USA
Ekta P. (USA)
Review from: 01/29/2019
“Tachiz Travel was absolutely wonderful to work with and they ensured our trip went seamlessly! All of our activities were with the best vendors and the hotels they suggested fully met our expectations! Overall, we’re extremely happy that we used Tachiz and we will definitely be using them again on our next trip to Costa Rica!”
– Ekta P. USA
Jason S. (USA)
Review from: 01/25/2019
“If you want to remove all minutia and the stress that normally comes with planning and executing an extended trip, book through Tachiz and you won’t regret it. I was impressed with their initial plan for our trip, it involved a ton of choice for tour availability each day. They answered all my questions quickly and helped determine the best tours to make this trip unforgettable.”
– Jason S. USA
Elizabeth P. (USA)
Review from: 01/22/2019
“He [Francisco] responded immediately by phone or email or whatsapp to any of my questions. […] We had a significant set back in our plans when my 17 year old was unable to travel with us and joined us separately part way through our trip. I was very concerned about her airport pick up and transport to join us four hours away. Francisco made it happen and even gave me references on his driver.”
– Elizabeth P. USA
Terry P. (USA)
Review from: 01/21/2019
“They [Tachiz Travel] were easy to deal with by email and very responsive to my queries. When we asked to have the same driver who took us to our second destination for our trip to the airport, they were able to accommodate me.
I would definitely use their services again and will recommend them to friends.”
– Terry P. USA
Mary H. (USA)
Review from: 01/09/2019
“Loved, loved, loved working with Tachiz Travel in Costa Rica. Alex and Francisco are the owners and brothers. They were able to put together a great itinerary taking into account the preferences of all of my family members. Luxury for my husband and activities for my college-age sons.”
– Mary H. USA
Rolf O. (Sweden)
Review from: 01/08/2019
“Costa Rica has a fantastic nature and great opportunities to view birds and also other animals.
We got help with arranging a trip entirely based on our wishes. It became a varied journey with rainforest, high mountains, beaches. We got to see infinitely many birds but also other animals such as monkeys, sloths, tapirs. There were many opportunities for activities and we chose among other things snorkeling, horse riding and many guided tours at the various sites. All transports worked flawlessly. Everyone was punctual and worked great. The hotels we had were at a fairly high standard and were pleasant. Nice that the credit card worked everywhere.”
– Rolf O. Sweden
Hans S. (USA)
Review from: 01/06/2019
“My husband and I are speechless!!! Alex and Francisco, of Tachiz Travel, were impeccable hosts. We asked for an adventurous and romantic 10 days in Costa Rica and they delivered more than we could have expected. They had everything planned out for us from each hotel, private travel, and outside excursions.”
– Hans S. USA
Cindy S. (USA)
Review from: 01/02/2019
“Wow…talk about the ultimate in customer service! Tachiz Travel is an amazing travel agency, and we are so grateful to Alex and Francisco for an outstanding trip to Costa Rica! The itinerary prepared for us was perfect…great activities each day…the tour guides all showed up as scheduled, according to plans…the private drivers were the absolute best…all went exceedingly smoothly!”
– Cindy S. USA
Sue B. (USA)
Review from: 01/01/2019
“We felt safe and welcomed at all times, even though we were novices zip-lining and white water rafting. The patience and knowledge of the tour guides including the sunset sail which was perfect are memories that will forever make us smile.”
– Sue B. USA
Han C. (USA)
Review from: 12/31/2018
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“The trip was great. It went seem less from the meet and greet at the airport day 1 to several phone calls along the way asking how everything was going and let us know of any changes.”
– Han C. USA
LaLonnie G. (USA)
Review from: 12/07/2018
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“Each activity was scheduled through a reputable company (we enjoyed the ATV tour and coffee/chocolate/sugar cane tours the most). We were also very appreciative of our friendly drivers who were always on time and got us safely to our final destination. You can’t go wrong with booking your vacation through Tachiz Travel.”
– LaLonnie G. USA
Ann H. (USA)
Review from: 11/26/2018
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“I would recommend Tachiz Travel to any one planning a trip to Costa Rica. They listened to exactly what we were wanting to see and do in the country. Every thing was set up exactly as promised and on time. The hotels they booked for us were amazing. First class all the way!”
– Ann H. USA
Bob L. (USA)
Review from: 11/19/2018
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“Great service from the moment we got to the airport in San Jose. What a relief not to have to drive the busy streets of San Jose and the narrow , twisting, bumpy country roads. All the drivers were on time and very polite and knowlegeable. We asked lots of questions about the country, people, crops, plants and wildlife and all questions were answered.”
– Bob L. USA
Pierre L. (Canada)
Review from: 11/03/2018
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“Hiking and snorkeling guides were most knowledgeable, on time and generous with information on the local fauna and flora. I would definetely recommend Tachiz to anyone considering visiting Costa Rica – especially for the first time. Considering the quality of hotels and private drivers on four occasions, the cost was very reasonable.”
– Pierre L. Canada
Mark S. (USA)
Review from: 09/21/2018
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“Tachiz Travel did an excellent job organizing the trip. Unfortunately, there was a strike going on during our travel. Fortunately Tachiz Travel was monitoring the situation closely and made some adjustments to our travel plans that helped us to avoid delays. “
– Mark S. USA
Richard S. (USA)
Review from: 08/03/2018
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“If I could have awarded Tachiz six stars for their service, I would have done that. Alex, Francisco and every other member of the Tachiz team was excellent. As attentive as they were when working to earn our business, they continued that very high level of service and attentiveness as we planned and refined the trip and during the trip.”
– Richard S. USA
Ellen Z. (USA)
Review from: 07/20/2018
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“A huge thank you to Tachiz Travel Costa Rica for planning and executing a fabulous perfect vacation for myself and girlfriend. Specifically, Francisco Herrera and his entire crew made our trip stressfree and went above and beyond anything we might have expected. […] He listened and then customized this trip exactly as I requested.”
– Ellen Z. USA
Rachel N. (USA)
Review from: 06/23/2018
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“Tachiz catered to my requests on super short notice. They planned and scheduled my trip in 48 hours then 4 days later I was in Costa Rica! As a solo female traveling for my first solo travel, they really made sure I was taken care of and that things would be smooth and comfortable. I had the perfect solo experience thanks to them!”
– Rachel N. USA
Meredith C. (USA)
Review from: 06/06/2018
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“My trip to Costa Rica was amazing. Francisco organized a great itinerary for me with everything I requested and more. I really appreciated having the availability of Francisco and Alex 24/7 while visiting Costa Rica.”
– Meredith C. USA
Rebecca H. (USA)
Review from: 05/30/2018
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“Great family vacation with our 2 kids! The Marriott is such a classic beautiful resort. Tachiz was there the whole way answering daily questions and providing us with suggestions as needed.”
– Rebecca H. USA
Sara W. (USA)
Review from: 05/29/2018
“Tachiz did a great job arranging all of the details and logistics so all we had to worry about was having fun while we were in Costa Rica.
Everything they booked for us was local! I loved getting to experience local hospitality across the country.”
– Sara W. USA
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Di P. (USA)
Review from: 05/28/2018
“Everything was exactly as planned and Francisco made altered arrangements to cope with our required change of arrival without hesitation. We were very grateful. We were also extremely pleased with the quality of our guides especially Adrian who did such a great job finding me a Quetzal.”
– Di P. USA
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Diana C. (USA)
Review from: 05/24/2018
“I loved each hotel they set me up with and every guide was very intelligent and passionate about the land and wildlife. My drivers were on time and the food was great! I really enjoyed the surprise gift upon arrival to Costa Rica.
Thank You Alex and Francisco for doing what you do! —Diana C, New York”
– Diana C. USA
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Eliza A. (USA)
Review from: 05/15/2018
“We felt so happy there that our departure filled us with sadness. All tours were well chosen and provided us with the opportunity to see amazing flora and fauna (including the Quetzal). Nature tour guides were professional, kind, patient, helpful, and it was clear that they love their job!”
– Eliza A. USA
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Diane W. (USA)
Review from: 04/26/2018
“We just came back from an amazing trip with Tachiz. From the beginning when I first got on the phone with the 6 months ago to plan this trip it was flawless. The pick ups and drop offs were all timely. All our excursions were fun with wonderful guides.”
– Diane W. USA
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Michael C. (USA)
Review from: 04/25/2018
“First time visit for us to Costa Rica, nine days seeing Arenal, Monte Verde, ending at Manuel Antonio. Transportation, lodging, tours all arranged by Tachiz, and all was great. Excellent job, would use again, recommend.”
– Michael C. USA
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D. Harris, USA
Review from: 04/19/2018
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We spend several months looking at travel service companies for our trip to Costa Rica before we settled on Tachiz Travel CR. We were not disappointed. Francisco and Alex planned an outstanding adventure just as we wanted. We arrived in San Jose about an hour late. Francisco and our driver met us there and Francisco introduced himself and our driver and gave us a bottle of wine and snacks for our trip to Monteverde. He also gave each of the ladies a necklace, earrings, and bracelet made by his mother.
Every driver we had was on time and very friendly and their English was very good. My wife had an opportunity to practice her Spanish however, which made her very happy.
– D. Harris, USA
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L. Bird, USA
Review from: 04/16/2018
We had a fantastic time! Two single women, ages 65 and 80, and there wasn’t a single snag. Tours were great, picked us up on time, and were guided by expert naturalists (and sometimes historians!) Team Tachiz were all incredibly nice and accommodating, and really know the territory. We asked lots of questions about handicap accessibility, and changed our budget and itinerary, and they were great about it. They know the best people in each location to partner with. And when we had a question about something, we just called their US number and got info right away. We found a hotel in Manuel Antonio that we preferred over the one originally planned, and Tachiz worked out the details with no problem. Highly recommend.
– L. Bird, USA
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S. Freedman, USA
Review from: 04/15/2018
My sister & I took a trip to Costa Rica which was organized by Tachiz Travel. It was an excellent trip and working with Tachiz was a pleasure. Alex & Francisco from Tachiz provided an initial itinerary based on our preferences. The original price was too high for us, so Tachiz adjusted the trip to meet our requirements. When we got to Costa Rica, a Tachiz driver was waiting for us at the airport. All our drivers were excellent and always on time. The hotel met our needs and the excursions were as described. We needed to make a change to one of our hotels and Tachiz had a new hotel arranged within an hour.
I would definitely recommend Tachiz and would use them again if I return to Costa Rica.
– S. Freedman, USA
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G. Gustafson, USA
Review from: 04/15/2018
Tachiz Travel Costa Rica was used to plan and book a one week (3/31/18-4/6/18) family vacation accommodating 6 adults and 2 children (5&8 yrs old). All communications with Tachiz was handled in a professional manner and all issues and concerns were adequately addressed. All planned reservations, transfers and activities were provided as described in the itinerary.
– G. Gustafson, USA
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K. Fallgren, USA
Review from: 04/14/2018
Myself and my husband booked our honeymoon with Francisco and Alex several months before we left. They were so helpful and patient with us as we chopped and changed our ideas along the way. They answered their emails very quickly and even rang when we needed to talk details about the trip. They are both really lovely kind and genuine people, totally dedicated to ensuring we had a trip of a life time and provided a 5 star service all the way from booking to sending us off at the airport. They were available 24 hours during our entire trip and super flexible when we wanted to change an excursion we had booked or we wanted to added one to it … even as far as organising a room switch to one that suited our needs more.
They are so proud of their home, Costa Rica, so went out of their way to give us tips and suggestions on local and off the beaten track things to see and experience. All our tours were small and intimate and sometimes we were completely on our own. All the hotels were of high standard and usually had something unique about them.
We had two weeks in Costa Rica and Alex and Francisco ensured we saw all the sites we could possible see in that time but also ensuring we weren’t racing around and got lots of downtime. Two weeks felt like 2 months. I came back home rested and excited to share all my new experiences.
Alex and Francisco are truly amazing!
– K. Fallgren, USA
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M. Dublin, USA
Review from: 04/08/2018
Tachiz Travel did an excellent job planning the vacation of lifetime for my family. I was traveling with my husband and our 14 and 12 year old children. We visited the Arenal Volcano area and stayed at an upscale hotel called Tabacon, where we were comfortable in two adjoining rooms. It had natural hot springs, lovely onsite dining options, swimming pools, and truly first class rooms. While in Arenal we went on the Mistico Hanging Bridges Tour through the rainforest. We had a private guide through Eco Terra. They picked us up from our hotel right on time and did a great job on the tour. We also did a river float tour on the Penas Blancas River. Our guide for this tour was fabulous and pointed out every single animal advertised in the brochure. We especially loved the coffee stop at a 100 year old farm along the river. We also went a night hike searching for different species of frogs and insects. It was at a local family’s home and garden. Alex from Tachiz drove us from Arenal to Manuel Antonio for the second half of our trip. Along the way we stopped for a horseback ride to a waterfall. My kids loved this adventure. The drive from Arenal to Manuel Antonio, with the stop, took all day. We were thrilled to arrive at our amazing hotel, Arenas Del Mar, in Manuel Antonio. Here we had a suite, with two bathrooms. It was an ideal set-up for my family. We especially loved our private balcony with a hot tub. The beach at Arenas Del Mar is unbelievable. The water was at least 90 degrees. The lounges and towel service and restaurant on the beach were all just perfect. Onsite we saw multiple sloths, white faced monkeys, squirrel monkeys, many iguanas, and the most amazing crab migration that only happens once a year. We toured Manuel Antonio National Park with an Iguana Tours guide , we went on a zip line tour at La Foresta Nature Resort, and went on a sunset snorkel catamaran also through Iguana Tours. Tachiz arranged all of our tours, provided us with exact times for pick ups at our hotel, and provided us with vouchers for all of these activities. Alex from Tachiz picked us up on our final morning to drive us back to San Jose for our return trip to the US. Everything was so easy for us. We had the perfect balance every day of activity and leisure. Our biggest concern was that the land travel around Costa Rica takes especially long. Keep in mind that it can take 3-4 hours to go 100 miles.
– M. Dublin, USA
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V. Guest, USA
Review from: 04/06/2018
It was all great – guides and drivers, hotel accommodations and tours. We saw some amazing landscape and wildlife but had an equally good time relaxing in the hot springs or at the pool. Our first night at Evergreen Lodge in Tortuguero was particularly magical when the fireflies started swooping and dancing through the trees. We particularly appreciated the kindness and support of our guide and the team at Tachiz when my husband had a health emergency.
No complaints. The drivers made even the long drives enjoyable and the excursions planned along the way helped to break up the the time it took to get from one place to another. On our first rest stop we even got to see two sloths rescued by the local fire department being released back into the woods.
We began in San Jose and enjoyed exploring the museums and restaurant on our first day. We stayed at the Evergreen Lodge in Tortuguero and Eddie our guide was marvelous. Loved the flight back to San Jose and the to the Arenal Manoa. There was a tree visited by toucans and hummingbirds right outside our door. Hot springs amazing. Hanging bridges and night hike with a real Costa Rican dinner were awesome. The guide found so many frogs and lizards in a beautiful garden. Our Monteverde guide Oscar was outstanding. He found 3 pair of quetzals and a wide array of other animals and was so knowledgeable about the plant life which was a real treat for our daughters who are involved in outdoor education and environmental science. The crocodile and mangrove tour turned into a personal tour when the other participants decided that all they wanted to see were crocodiles! Great guides at Manuel Antonio and our tour of Kids Saving the Rainforest was so intimate and informative. On our last night at La Mansion we were visited at dusk by iguanas, toucans and howler monkeys who put on quite a farewell show. The driver to the airport coped with all sorts of detours because of the holiday and still got us to the airport early. He shared all sorts of information about the area through which we travelled which made it feel as if we had gotten an extra tour!
– V. Guest, USA
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J. Seidman, USA
Review from: 04/05/2018
We just came back from a wonderful week long vacation to Costa Rica. As a birthday present for my 13 year old daughter it was important to plan the perfect trip of her dreams. Francisco Herrera of Tachiz Travel was great to work with in planning this memorable trip. He was responsive and friendly and most of all very knowledgeable in making best recommendations for our families needs. To maximize our experience in Costa Rica we travelled to three different areas, Monteverde, Arenal and Guanacaste. Tachiz Travel made all of our local travel arrangements with lovely guides and great drivers. Everyone was on time and super helpful. Our adventures included zip lining, touring a coffee/sugar/chocolate plantation, a bat sanctuary, white water rafting, hanging bridges, an organic farm and a river float. Each hotel we stayed at was high-end while maintaining the essence of Costa Rica.
Also, it was incredibly comforting to be in the care of a local travel agent for any on the spot incidents. On our last day we received notification from our airline that our flight was two and a half hours delayed just 10 minutes before we were supposed to leave for the airport. I called Francisco and without hesitation he made arrangements to postpone our pickup so we could enjoy more time at our hotel instead of sitting at the airport.
– J. Seidman, USA
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S. Peralta, USA
Review from: 04/02/2018
It was our first time in Costa Rica and for two of people in our group, first time abroad. Alex and Francisco were so helpful in the overall planning of the trip. Once there, the trip was absolutely amazing. All the drivers were so helpful and informational. All the activities were high quality and highly enjoyable. All the hotels were of amazing quality, we especially loved the El Silencio del Campo Hotel for its hot springs which were perfect after a long flight and a full day of activities. All the people involved were attentive to our needs, and the security of having someone to ask questions was nice. Everything was planned so fluid so that we never had to worry about anything! I would totally use Tachiz Travel Costa Rica again, even though they have ruined my family for traveling.
– S. Peralta, USA
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I. Lo, USA
Review from: 04/01/2018
We absolutely loved our trip to Costa Rica. Tachiz Travel did an amazing job by putting together a thorough itinerary for our family of four (13 and 16 year old). Based on our request, they arranged various exciting activities for us such as white water rafting, zip lining, repelling down waterfalls, going on night hikes to find exotic animals, snorkeling, kayaking, and hiking over the hanging bridges. We loved all the places we stayed at including Hotel El Silencio in La Fortuna and La Mansion at Manuel Antonio. Francisco and Alex were very easy to talk to and listened to what we wanted on our trip. Their drivers were very courteous, informative, and pleasant. Francisco accommodated our request at the last minute (the day before) to change our itinerary from horseback riding to repelling down a canyon in the middle of a very busy Easter week vacation. He was so nice about it, he even absorbed the loss since the changed activity cost more than the original activity. I appreciate the communication and their ability to follow through via email and phone calls. Our trip exceeded all of our expectations!
– I. Lo, USA
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S. Stirn, USA
Review from: 03/24/2018
The trip was very well organized. The land transfers ( we traveled to three different lodges), lodging accommodations and tours were all professionally operated.
The traffic in San Jose. We had to go through there twice. The traffic was awful.
My two friends and myself wanted to travel to places off the ‘beaten path’. Alex did a superb job making all of our arrangements. We spent two nights at Sarapiquis Rainforest Lodge. While there we went zip lining and white water rafting. Then we traveled approximately 5 hours to the San Gerardo de Dota Area where we spent two nights. While in that area we went a guided Quetzal bird watch. We were fortunate and saw some of the resplendent birds! Next we traveled approximately 3 hours to Uvita. We spent 3 nights there. At the end of our seven days we were transferred back to San Jose. The transfer vehicles were all very modern, and well air conditioned. All of the tours were booked for us. Breakfast was included in all locations. I thought the price was VERY reasonable.. Costa Rico is an extremely clean and green country. I hope you have the opportunity to visit. As the locals say ‘ Pura Vida’.
– S. Stirn, USA
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J. Curtis, USA
Review from: 03/23/2018
Great trip and excellent service from Tachiz Travel.
Costa Rica was fantastic, and thanks to Tachiz, our entire family were looked after and had a wonderful time.
The team from Tachiz worked with us in advance to ensure that we had a full itinerary. We spent time in Monteverde, in the Arenal area, and then near Manuel Antonio National Park. We did day hikes in the jungle, night hikes, dined traditional Costa Rica “tico” style in a beautiful home, did white water rafting, horseback riding, mangrove kayaking, Zip-lining, took a boat across Arenal Lake, experienced wonderful hot springs, visited some beautiful beaches, and stayed in wonderful hotels (Belmar in Monteverde, Tabachon in Arenal, and Arenas Del Mar in Manuel Antonio).
The people from Tachiz were excellent, friendly, helpful and always prompt. We had many transfers, and pick-ups and activities, and Tachiz was always reliable, on time, and helpful.
Highly recommended!
– J. Curtis, USA
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A. Thompson, USA
Review from: 03/14/2018
I can’t say enough about how pleased I was with Tachiz Travel Costa Rica and the service they provided me from start to finish. As a female solo traveler, I was concerned about ensuring my safety throughout my stay. Francisco and Alex made sure that every detail was taken care of– from transportation between locations, to choice of lodging, and options for excursions. They listened to what I wanted to do and what my goals were for the trip (relaxation, spending time in and learning about the nature of the area, being in eco-sustainable hotels, having opportunities for photography) and crafted an itinerary that was spot-on. Hearing about my love of animals, they even offered an opportunity for me to volunteer at an exotic animal rescue, which was truly a highlight of my trip and the PERFECT fit for my personality. Leading up to the trip, I had lots of questions about excursion options and they always replied promptly, helping me to make decisions that were best for me and for providing me variety and an incredible introduction to an amazing country.
When I arrived in Costa Rica, Francisco contacted me directly to welcome me personally, I was given a lovely welcome gift, and everything proceeded so smoothly. At my second hotel, there was a group who was in a bind because they had booked their reservation through an online search engine…the reservation never went through and they were stranded without a place to stay; while I felt terrible for them, I was so relieved that I had chosen to use Tachiz. I had total peace of mind that everything was taken care of and if there were any issues, I had 24/7 access to in-country help. On my last full day, I was scheduled for a very active excursion. I was starting to come down with a cold and was worried about being able to keep up, so I contacted Tachiz via email about the possibility of changing to an alternative option that was a little less physical. Within 20 minutes, they had changed my excursion to my preferred option, which turned out to be exactly what I needed on my last day. This is just one example of how they are truly willing to go above and beyond to make sure their clients have the best experience possible in their care. I was beyond impressed.
My trip was perfect, from start to finish, and I cannot thank Tachiz enough. I got exactly what I was hoping for and am so grateful for the time they took to help make my solo adventure a truly unforgettable one!
– A. Thompson, USA
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K. Gladney, USA
Review from: 03/11/2018
Where do I begin?! Tachiz Travel and all of their staff were absolutely wonderful. From our arrival at the airport, to hotel stays, adventures, land transfers and final departure, the entire experience was nothing less than perfect. Alex and Francisco of Tachiz Travel made the entire process of planning our dream trip a piece of cake. All we had to do was share a little bit of of what we were envisioning and they made it all reality. The drivers and tour guides were the most respectful, courteous and accommodating crew I’ve ever had the pleasure of working with. If you’re looking for a seamless planning experience and a trip that you’ll remember for a lifetime, I highly recommend Tachiz Travel. They truly got it all right and how often can one say that?
– K. Gladney, USA
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J. Sánchez, España
Review from: 03/07/2018
Hi Francisco.
Tan solo agradeceros vuestro trabajo y esfuerzo para nuestro viaje a Costa Rica. Ha sido maravilloso.
Tanto la selección de hoteles como de actividades ha sido perfecto. Increíble el Tabacón y La mansión Inn, por su ubicación, sus instalaciones y habitaciones, además de la amabilidad del personal. Una gozada.
Todo ha funcionado a la perfección, la logística, las reservas, los transportes… genial, de verdad.
Y vuestro país es precioso. En más de una ocasión hemos bromeado con otras personas de allí acerca de que Costa Rica es el mayor parque natural del mundo. Su gente es amabilísima, siempre con ganas de agradar y ayudar, dispuestos a hacernos la vida más fácil en cada momento.
Lo dicho, ha sido un verdadero placer. !Enhorabuena!
Un fuerte abrazo.
J.
– J. Sánchez, España
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L. Myers, USA
Review from: 03/03/2018
When I first started my research for Costa Rica I did as I always do .. went online and started looking at all the beautiful places we could visit.. This was to be a very special trip for my husband and I because we had just had our first grandchild and both our daughters got married in 18 months.. Lots of planning for us and we knew life was not going to slow down.. sooooo… I pulled out my computer and dreamt of all the places we would see.. I started to get confused on where to start in the country and wanted to really see the entire country. I read reviews and so forth and kept coming across the name Francisco and Alex … hmmm I wondered who they were? I found them through Zicasso and had many conversations with them… ( they probably thought .. who is this woman?) I have always planned our trips without a travel agency… from Hawaii to Italy to Mexico and Many many places in california . Costa Rica was different.. So Bio diverse and I did not want to rent a car with all I had read. I put in my info with hesitation and I got a return email from Tachiz. I was a bit confused at first because I thought I was working with Zicasso but then I understood it was a 3rd party. To me that immediately meant more money. But, to my surprise for all they offered not much more. Working with Francisco and Alex of Tachiz Travel was a dream come true.. I told them all my quirks and likes and dislikes and they became quick friends and over the next 5 months put together the best itenerary for my Husband and I.. They kept saying dont worry it will be great.. They were right from start to finish the trip was perfect aside from our luggage never made it to San Jose Costa Rica but no fault of theirs.. I booked the airfare and the one thing you are always concerned about happened…. the luggage did not make the transfer from the first leg to the final destination…. I immediately called the airlines and found the luggage but never felt comfortable it was going to catch up with us.. We started in the Carribean which is 5 hours from the airport… Alex and Francisco both helped me by making more calls and within 48 hours I did have luggage… All I can say is give them all your info.. likes and dislikes and let them take it from there…
It was an ADVENTURE of a lifetime…. hope to plan more trips with Tachiz Travel or Zicasso….
– L. Myers, USA
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J. Dill, USA
Review from: 03/03/2018
Tachiz Travel did a wonderful job from start to finish with our bucket list item of traveling to Costa Rica. From the wonderful boutique hotels they chose based on my very specific needs and the intimate tours planned in each destination, they surpassed all of our expectations. I was a bit difficult to work with as it took me forever to choose my dates, hotels, and tours but they were always patient and provided the information I needed to make the needed decisions. They made sure we had an easy to follow one-page itinerary which we used throughout our trip. They were again patient and responsive when I made a last minute tour decision while I was in CR and then immediately changed my mind again! They made great suggestions tailored to our needs. They kept the trip on budget and ensured I knew how to reach them if needed while I was in the country. I would definitely use them again if I travel to another part of Costa Rica!
– J. Dill, USA
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J. Airs, UK
Review from: 02/28/2018
The trip to costa rica couldnt have run more smoothly we didnt lift our suitcases from when we left the airport until we returned. The Hotels were exceptional and the people so helpful and cheerful wherever we went. Its a beautiful country. Would love to go back .
– J. Airs, UK
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J. Ryan, USA
Review from: 02/28/2018
We had a fantastic family trip to Costa Rica (kids ages 7 and 10 and two parents). Tachiz arranged what we were looking for – places to stay that weren’t too big, outdoor adventure, beach time and they have great drivers. Everything went smoothly.
– J. Ryan, USA
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D. McNeil, USA
Review from: 02/26/2018
First of all, the personal touch from Francisco and Alex at Tachiz was much appreciated. Rare these days to find owners that will contact their clients personally both prior to and at the conclusion of their trip.
Our Costa Rica adventure was tailored exactly as we had asked. We were presented many options for activities and selected those closest in tune to our activity level. We were not disappointed by any of these.
All of our hotel accomodations were very thoughtfully selected and wonderful. My wife has gluten and dairy dietary restrictions and each restaurant at every hotel dining facility was pleased to accommodate her special requests at mealtime.
We were very impressed by the transportation provided for our transfers and activities. All of the representatives and drivers were either on time or a little early, and were extremely friendly, helpful, and knowledgeable on the geography, history, and culture of Costa Rica.
We would not hesitate to recommend Tachiz Travel to anyone desiring a first-class experience in a magnificent and proud country.
– D. McNeil, USA
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H. Morrison, USA
Review from: 02/20/2018
All arrangements were made well. Everyone was on time. The tours arranged were fun and educational. The drivers for Tachiz, particularly Jose, were courteous. Jose was very enjoyable to ride with and taught us a lot about Costa Rica. The resorts were beautiful and the rooms were spacious.
– H. Morrison, USA
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M. Robinson, USA
Review from: 02/15/2018
Francisco and his staff were very attentive and ensured that every step of the trip was enjoyable and just as planned. All the drivers were courteous and attentive to our needs. The tours were educational and fun. The hotels were clean, safe and had many amenities. Francisco and his team built a great itinerary encompassing all of our requests.
– M. Robinson, USA
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N. Clements, USA
Review from: 02/12/2018
Tachiz Travel were excellent to work with. They listened to all my requests and helped me plan excursions that were both fun and affordable. We wanted small family owned hotels and they succeeded in finding these for us. I would definitely use them again!
– N. Clements, USA
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P. Caride, USA
Review from: 02/06/2018
Tachiz travel could not have been nicer. They were pleasant and accomodating to my requests. The transportation, tours, tour guides and hotels exceeded my expectations. We had a wonderful trip!
– P. Caride, USA
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B. Burnham, USA
Review from: 02/02/2018
Great trip. Excellent, professional, friendly service by the Tachiz Travel team. Excellent accommodations. Drivers were always on time and pleasant. Communications with Tachiz Travel were easy. Changes in activities, that we requested, were handled smoothly and without error.
– B. Burnham, USA
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K. Creamer, USA
Review from: 01/23/2018
My family and I have traveled internationally many times. We were very happy with finding Tachiz travel agency through Zicasso to help us plan our winter getaway to Costa Rica. Alex and Francisco were very helpful planning the trip. They crafted a week based on what we wanted but informed by their expertise. Their drivers were bilingual and in many ways acted as guides during the drives between venues, offering a font of information about the country and local flora and fauna. All transport and pre-arranged tours were timely and executed seamlessly. The lodging they picked out for us were combinations of charming, luxurious, and elegant. When our plans changed due to severe weather and the nation wide grounding of local airlines, they were flexible and adapted quickly allowing us to re-imagine the second half of our vacation without any cost to us. Despite the bad weather we had a great time. We will definitely be coming back to Costa Rica and we will definitely use Tachiz travel to make the arrangements.
– K. Creamer, USA
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S. Sax, USA
Review from: 01/16/2018
Francisco, we made it back to the US. Again, thank you for stepping in to help out with the rest of our trip. I’ll keep your information on file for future trips to Costa Rica. We fell in love with the country, and hope to be back very soon.
Best,
S.
– S. Sax, USA
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S. Barr, USA
Review from: 01/16/2018
We had an outstanding trip over the Christmas holiday, and I can wholeheartedly recommend Tachiz travel. We are a family of 8 – two teenagers, two parents, and grandparents. That’s a wide age range, and we had different interests. The Tachiz team helped us build an itinerary where everyone chose activities they enjoyed. Tachiz also made the whole experience completely stress-free. All pick-ups and transportation was pre-arranged, and the drivers were fun, friendly and knowledgeable. We had so many excellent guides, beginning with Luis from Tachiz. All of our activities were pre-paid, so we just relaxed and had fun. The Tachiz team even helped us to make reservations for special Christmas eve and Christmas night dinners, and they did not disappoint! Wonderful, memorable meals. Everyone in our group had a different favorite experience. For my 76 year-old mother, it was horseback riding to a waterfall and swimming in the waterfall. For m mother-in-law it was the safari float. For me, it was definitely surfing at Manuel Antonio. For my daughter, kayaking and snorkeling were a huge hit. For others, a boat ride across Arenal lake. We all had a wonderful time and will happily recommend Tachiz to others.
– S. Barr, USA
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J. Jones, USA
Review from: 01/14/2018
Francisco I want to thank you for planning a wonderful trip for my family. The hotel in Arenal was wonderful with the hot spring pools and then the ultimate was the Tulemar villa. We thought we were in shangrila! A great way to end the holiday. The whole trip went so smoothly and the guides all were so knowledgeable and friendly. The activities were exciting and we were all able to do them, something I was a bit worried about when they were planned. From 10 to 75 yrs old. I will recommend you and Costa Rica to everyone. What a beautiful country you live in! Thank you again for making a memorable holiday for my family.
J. Jones
– J. Jones, USA
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R. Kumar, USA
Review from: 01/13/2018
Tachiz Travel Costa Rica was professional from the first conversation to the end of our trip. In designing our trip, they asked many questions and presented a number of options for locations/accommodations and activities. All were designed to show us as much of Costa Rica as possible. They were willing to customize the trip as much as we needed. Upon arrival in San Jose, we were warmly greeted by Francisco. He provided us all of the printed materials, and offered to take our call any time during the trip. Throughout our trip, everything was perfectly coordinated, all transfers and activities occurred as expected. At one point I wanted to make a change to one planned activities, and Tachiz quickly and expertly made that change. We also encountered a canceled local flight at the end of our trip. While waiting at the airstrip, Tachiz called us and said they were in the process of making alternate plans so that we could make it to our connecting flight. When they called, not even the gate agent knew that our flight had been cancelled!
We thoroughly enjoyed our visit, and I would recommend Tachiz Travel Costa Rica without any hesitation.
– R. Kumar, USA
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R. Montgomery, USA
Review from: 01/12/2018
Tachiz Travel helped us plan a wonderful trip to Costa Rica. They superblyplanned the trip around our requested cost, travel spots and wishes on types of hotels and inner country travel options.
All travel arrangements were flawless. When we wanted to make a change in time of flight in country on a Sunday it was handled promptly and perfectly.
All the members of the tachiz team were terrific.
– R. Montgomery, USA
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G. Jones, USA
Review from: 01/09/2018
Alex and Francisco delivered an amazing trip for us. Everything was flawless – the hotels, tours, transfers. They were very responsive to our requests and helped us adjust on the fly. If you’re looking for a great family trip to Costa Rica, I enthusiastically endorse Tachiz.
– G. Jones, USA
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K. James, USA
Review from: 01/08/2018
The customer service from Tachiz Travel was EXCEPTIONAL! Francisco was great to work with and always very responsive to my questions. We were not pleased with our first hotel, but extremely pleased with our second hotel!!
– K. James, USA
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J. Odell, USA
Review from: 01/05/2018
We absolutely loved Tachiz Travel and couldn’t have had a better experience from beginning to end! This was our honeymoon trip, so are forever grateful that Tachiz Travel helped us plan and enjoy the honeymoon of our dreams.
Francisco worked with us from the beginning, helping us choose activities, sites, and lodging that suited our budget. Our 9 days in Costa Rica included 3 days in 3 locations: Arenal, Monteverde, and Guanacaste. Each site required land travel by bus or van, which was beautifully organized by Francisco and his group. We felt safe and stress-free, getting to enjoy our transit instead of stressing over directions and routes. Though some may choose to rent a car, it’s wonderful to have a reliable travel service that coordinates safe, trustworthy drivers that get you from point A to point B. Each location came with a unique schedule of activities that we chose in advance. At Arenal, we enjoyed thermal springs at the Tabacon Resort, along with jungle rafting, volcano hiking, and an organic farm experience + cooking lesson. Francisco also scheduled a private bungalow dinner for our last night at Arenal—this took my breath away! Monteverde’s activities included cloud forest hiking, ziplining, a coffee and chocolate farm experience, and a night hike. In Guanacaste, we mostly relaxed but absolutely loved our one scheduled activity: sailing and snorkeling!
Each activity was enjoyable and exciting, and we thank our incredible travel agents for choosing the best of the best. We couldn’t be happier with how we planned and organized it. Thank you so much to Tachiz Travel—until next time in Costa Rica!
– J. Odell, USA
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B. Toland, USA
Review from: 01/04/2018
Travel Company is Tachiz Travel Costa Rica. They were outstanding. They created an itinerary that matched my family’s requirements. Every day included an exciting activity. The hotels and meals were excellent. Most important of all, their guides and drivers were always on time, friendly, helpful; from the moment we arrived in Liberia to our departure 9 days later. The Tachiz itinerary and the in-country guides ensured that our time in Costa Rica doing activities we enjoy was maximized.
– B. Toland, USA
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C. Wilmoth, USA
Review from: 01/03/2018
Let me first start by saying that I haven’t used a travel agency since our wedding 25 years ago. But, as I was starting to research Costa Rica, talking with friends and researching on the internet, I realized I really needed help identifying where and how we would explore this beautiful country.
I reached out to Zicasso – Thank YOU! and they connected me with Tachiz Travel. I immediately heard from Francisco and Alex, the owners, and we booked a call for the next day. I was struck by how passionate and professional they were in the email communication and phone calls. They created an itinerary for 3 locations – Monteverde, Arenal and Manual Antonio. All were the perfect way to introduce us to the area and give us a bite of this beautiful country.
All of the drivers – Alex, Henry and I can’t remember all the names, but honestly we were so happy to have someone else tour us around and drive some wild roads up and down the mountains. We loved seeing the animals, the different climates, meeting the people and practicing our limited gringo Spanish. Every Tour was on time and all of the guides were so knowledgeable. We all feel we learned so much and are eager to explore more of Central America.
– C. Wilmoth, USA
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H. Markell, USA
Review from: 01/03/2018
The company took care of everything, all transport, hotel stays, and activities. This made for a worry free trip! All of our longer-distance drivers were very knowledgeable, spoke English, and were professional. For the shorter rides (10 minutes) we did not interact as much with the drivers. The hotels were great as were the activities. We felt the communication in setting up the activities was not as great, and we felt that we had to take the initiative to do that otherwise it wouldn’t have gotten done. We also wished that they provided more of their own recommendations and expertise when it came to recommending activities. Perhaps offering some dinner recommendations and transportation would have been a helpful addition, especially in Manuel Antonio/Quepos where the hotel was on a stretch of road too dangerous to walk down and the hotel only had one restaurant with limited menu. Also, several activities that were described as “hikes” were really more like walks and offered little in the way of physical activity. One of the things we mentioned to Tachiz was our love of being active and we would have liked to have more of that in our itinerary, especially with respect to the activities that we were told were hikes, we would have wanted those to actually be hikes.
We loved everything in Manuel Antonio/Quepos and that was the highlight of our trip. The various hikes and wildlife was incredible. The weather was unbeatable. We loved the sea kayaking and mangrove kayaking. They offered lots of physical activity and incredible interactions with wildlife.
– H. Markell, USA
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T. Harris, USA
Review from: 01/02/2018
We travelled to Costa Rica for 8 days with our 4 school aged children, my 65 year old mother and my brother. I had procrastinated planning this trip (which was planned for the week between Christmas and New Years, one of the busiest travel weeks in Costa Rica) and yet Alex and Francisco were still able plan a fantastic trip for us. They kept to our desired budget and were incredibly flexible and easy to reach in the planning stages. The trip itself could not have gone more smoothly! Every detail was attended to and communicated with us ahead of time. The few times that unforeseen circumstances created changes or delays, they were quickly accommodating and flexible. We went to Bosque De Paz Lodge, then Arenal, then Manuel Antonio. The vehicles that we travelled in were spacious and comfortable. We did a wide variety of activities, from hiking to white water rafting, to zip-lining, to surf lessons. We felt like they really listened to our desires to create a unique trip for us. What truly made this trip amazing was the quality of the Tachiz team members (especially Jose) and the companies that Tachiz works with. Our guides were outstanding. The detail that they provided regarding every aspect of Costa Rica was unparalleled. And they were all fantastic with our kids. I highly recommend Tachiz. You will not regret working with them!
– T. Harris, USA
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M. Nissenson, USA
Review from: 12/31/2017
I connected with Tachiz Travel Costa Rica through Zicasso, and I am delighted with the results.
I had been hoping to travel with my two daughters and their families to Costa Rica for some time, but I didn’t know how to choose between several areas of the country and the many hotels within each area. Alex and Francisco of Tachiz made excellent hotel choices for us. It was easy to communicate with them during the planning stage. They provided seamless transfers to and from the airport and between the two hotels. The excursions available were just right for our group of nine people, who ranged in age from 4 to 78.
We would all highly recommend Tachiz to anyone thinking about a trip to Costa Rica, and we would use Zicasso again for any travel to places we are not familiar with.
Happy New Year, and thanks to all,
M. Nissenson
– M. Nissenson, USA
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N. Friedman-Cohen, USA
Review from: 12/31/2017
The most enjoyable parts of the trip were seeing and experiencing different microclimates of CR. The beauty, diversity, and sounds of wildlife and fauna was a feast for the eyes. Loved the Osa the best as the most wild area we visited and the stay at Paloma Lodge was top rate for green luxury lodging in a small intimate environment. They waited on us for every need. The private hikes with a naturalist to corcorvado was so educational and fun and we could go at our own pace as seniors. We enjoy solitude but it was fun to choose to sit at tables with guests from all over the world. The costa ricans were very warm and friendly and having guides to translate for us was helpful with the language difference. Food was consistently good at the resorts as well as locally. arenas Del Mar was very luxurious and bed most comfortable but too spread out and all uphill for walking.
– N. Friedman-Cohen, USA
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M. Amaya, España
Review from: 12/29/2017
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Todo nos ha gustado mucho, muchos puntos para su organizacion y al personal. Gracias.
– M. Amaya, España
P. Walicke, USA
Review from: 12/27/2017
I would definitely book again with Tachiz Travel. At every step of the way, the travel connections came off without a hitch. The drivers were pleasant, knowledgeable and fluent in English. The hotel recommendations were excellent — I particularly loved the vistas from La Mansion in Manuel Antonio and the private cabins in Arenal. The tours we selected from their recommendations were great. During the trip we made changes to the tour itinerary twice because of changes in our interests as we say more of Costa Rica. On each occasion, Francisco made the changes immediately while maintaining his delightful enthusiasm and courtesy. Costa Rica itself was even more beautiful and magical than we had anticipated — I hope we have an opportunity to return.
– P. Walicke, USA
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A. Johanson, USA
Review from: 12/15/2017
The Tachiz Team gave us a vacation to remember forever. Everything they planned out for us worked out perfectly. All our rides were on time, the guides were knowledgeable and kind. Each activity was as exciting as promised. Each hotel was very nice and the service superb. We especially liked Hotel Manoa. The Costa Rican people were also very nice. I would definitely use Tachiz Travel when traveling to Costa Rica again. We never felt alone there. It always felt like Tachiz was there for us if needed or if we ran into any problems, which we did not. One great thing about our trip was it included 3 home cooked meals during some of our activities and each meal was out of this world.
– A. Johanson, USA
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L. Pedros, España
Review from: 12/04/2017
Francamente podemos decir que SI que hemos disfrutado de nuestro viaje por Costa Rica. Las gentes y los guías han sido en general amables y eficientes. Un viaje organizado, aunque sea a medida, sale posiblemente más caro pero tiene la ventaja de que no nos tenemos que preocupar de organizar ninguna actividad, de alquilar coche y tener que conducir por un pais ajeno ni de contratar ningún transporte. Los hoteles elegidos han sido en general de muy buena calidad, los guias y las actividades también (salvo algunas excepciones que ponemos en la sección de ‘contras’). En general tuvimos buen tiempo, aunque nos falló 3 dias (el 2º dia en bosque de la paz, el pimer dia de actividades en Bocas del Toro y el dia de la excursion con guia de pájaros en ‘la Selva’. Francisco y Alex (socios de Tachiz) muy atentos desde que llegamos hasta que nos fuimos.
La organización del dia de traslado de Puerto Viejo a Bocas del Toro que fue caótica. De todas formas la empresa Tachiz travel reaccionó inmediatamente, se disculpó y nos envió un ‘detalle’ a nuestra habitación. Los guias y conductores en la parte panameña fueron en general mucho menos simpáticos y eficientes que los que tuvimos en la parte costarricense. Los 4 hoteles estuvieron muy bien elegidos y de muy buena calidad, aunque la habitación del bosque de la paz era fria y muy húmeda. Eso si el personal y Don Federico fueron super amables.
Ya conociamos Costa Rica y nos encantó. Visitamos Jacó, Manuel Antonio, Tortuguero, Rincon de la Vieja, playa Tambor y El Arenal. Esta vez nos hemos centrado en la parte centro y caribe. Nos gustó mucho las cataratas de la Paz, el rafting en el rio Pacuaré, Cahuita y el snorkeling, El volcan Irazu y Bocas del Toro. En la reserva biologica de la Selva (reservamos ‘por libre’) vimos muchos pájaros, aunque lástima que nos lloviera casi toda la mañana. En Bocas del Toro tuvimos 1 dia nublado el dia de la visita a Cayo Zapatilla y el guia no nos gustó demasiado (se nos estropeo 1 movil por poner la mochila en un resguardo de la barca que tenia agua). Por contra el dia que tuvimos libre nos gustó mucho ya que tuvimos buen tiempo y por fin vimos aguas transparentes azul turquesa y estrellas de mar en playa estrella. En general acabamos muy contentos de Tachiz travel porque demuestran que se preocupan por el cliente en todo momento y no lo abandonan en ningun momento. Ya les explicaremos a ellos las pocas cosas que nos gustaron menos (de guias, conductores o hoteles).
– L. Pedros, España
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C. Hefley, USA
Review from: 11/30/2017
We had a great time in Costa Rica. Alex and Francisco took great care of us, setting up a customized itinerary for us based on our interests, giving us several options for us to choose from each day. All the accommodations, transportation, and activities of the trip went smoothly – all the details taken care of. They were available for us before and throughout the trip, but most of the time we didn’t need to contact them…things just went as planned without a hitch. When we did want to make adjustments to the schedule mid-trip, and they handled this for us in a very stress-free way. I would definitely recommend Tachiz Travel for anyone looking to see the breathtaking beauty of Costa Rica.
– C. Hefley, USA
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A. Duggan, USA
Review from: 11/29/2017
Francisco and Alex were superb. During trip planning they were helped us determine what parts of the country we should visit based on our interests. They were easy to reach and always had prompt replies in email. Once we landed, Francisco met us at the airport and introduced us to our driver and made sure we were taken care of after a long flight. Once we got to actually experience our amazing trip it was evident how knowledgeable Tachiz was in planning and arranging our accommodations. The hotels were amazing, we had great rooms at all the properties we stayed at. They planned our intra-country travel in a way that we never back tracked. If we took a boat in to a destination we would fly out and have a new experience. All these details added up to a trip that was truly special.
– A. Duggan, USA
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N. Camahort, España/USA
Review from: 11/28/2017
The trip was perfectly organised, all drivers, guides, services hired were there on time and their service met or exceeded our expectations.
Tachiz coordinated everything and made sure with us and with the guides/drivers everything was running smooth. They also provided us with a 24/7 cell phone that thankfully we have not used.
– N. Camahort, España/USA
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A. Bowden, USA
Review from: 11/24/2017
We couldn’t be happier with our experiences in Costa Rica and the service we received from Tachiz and the tour companies and hotels they selected. Our travel agent Francisco, his mother and daughter welcomed us at the airport, our drivers Alex and Freddie were prompt, helpful and friendly, and the activities we selected in consultation with Francisco were well suited to our interests, our budget and my mother’s ability.
– A. Bowden, USA
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J. Perry, USA
Review from: 11/15/2017
We had the most wonderful time in Costa Rica. We will be going back. The service, food, hotels, bus rides, and tours, were absolutely amazing. The Tachiz Travel Costa Rica Service was outstanding. They got back to me by email and even phone when I had questions. I started working with them around two years ago. So they stuck with me for years until I could make the trip happen. I am very impressed with their services. They greeted me at the airport with a gift and took us to our first hotel. All our guides on the tours were English speaking and wonderful. Everyone went above and beyond to make sure we were happy and also to tell us all about their Country. We learned so much and everyone was so friendly. I would recommend using this company 100%. They really know Costa Rica really well and what tours to do. Pura Vida!!!!!!!!!!!!!!
– J. Perry, USA
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G. Domínguez, España
Review from: 11/13/2017
Mi viaje a Costa Rica fue excelente !!… con todo muy bien organizado, buenos hoteles, transportes, Tours. Los ‘ticos’ son gente super amables, profesionales y simpáticos. Pude hacer todo lo que tenía planificado y algunas otras cosas a pesar de la lluvia de Octubre que no llegó a ser un inconveniente … ‘Gracias ,¡¡¡ ‘PURA VIDA’!!!
– G. Domínguez, España
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G. Hausheer,
Review from: 11/02/2017
We really enjoyed our hikes within Arenal (especially the hanging-bridge walk) and Manuel Antonio and seeing the wide variety of wildlife. Our daughter most enjoyed the zipline in Monteverde. While all of our hotels were very nice, La Mansion in Manuel Antonio was truly above our expectations.
– G. Hausheer, USA
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M. Jacoby,
Review from: 09/05/2017
The process really was seamless, as the co-ordinated all of the in-country transfers with comfortable private vehicles, organized all accommodations as well as daily activities – our children are very active and we enjoyed being able to choose from multiple options that best suited our needs. The activities include zip-lining, jungle tours, white water rafting, surfing lessons, snorkelling tour and sea kayaking.
– M. Jacoby, USA
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M. Naveso, España
Review from: 09/02/2017
Visitar Costa Rica ha sigo algo maravilloso.
He vivido y sentido la flora y fauna de Costa Rica como algo mágico. Me he divertido, impresionado y asombrado en los recorridos en la selva y en los ríos y he gozado de su gastronomía y de los amables ticos.
– M. Naveso, España
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J. Munro, USA
Review from: 08/27/2017
– Itinerary was shared, discussed, re-worked and confirmed with us before the trip.
– Itinerary was very well organized and explained on the documentation provided before the trip via e-mail (and in print copy upon arrival) including what clothes, supplies were needed for each activity (ie. sunscreen).
– Personal Pick-up at the airport by the staff which explained the documentation and sent us on our way with well wishes.
– All activity and transfer (travel) providers were always on time and in a good mood. The Tachiz driver on our private transfer helped us find a local food place on our way to Manuel Antonio.
– Follow-ups by Tachiz during the trip to ensure everything was going well.
– Tachiz were available minutes after we sent e-mails when we needed them.
– As it was our honeymoon, Tachiz made sure we had a couple little surprises along the way which was much appreciated.
– J. Munro, USA
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P. Weber, USA
Review from: 08/21/2017
Francisco was Great. He was a pleasure to deal with and listened to what we were looking for and did not try to push the itinerary that was easiest for them. His recommendation on hotels and activities were excellent.
I loved Norsara!! They Lagarta Lodge was wonderful.
Francisco and the Tachiz Travel did a great job to make the trip stress free enabling me to relax.
– P. Weber, USA
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L. Frautnick, USA
Review from: 08/21/2017
We liked everything about this trip. Our travel agents, Alex & Francisco, at Tachiz Travel were wonderful, and we really enjoyed our main driver, the other Alex. The accommodations were very comfortable, and the excursions were exciting. Not only did we see a lot of your beautiful country, but we learned a lot about its history and customs from our knowledgeable and interesting guides.
Costa Rica is a beautiful country with an enviable record on ecology. We especially liked whitewater rafting on the Rio Balsa, watching a green sea turtle lay eggs on the beach, the La Paz Waterfall gardens, and the hanging bridges.
I have nothing negative to say.
– L. Frautnick, USA
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S. Jafari, USA
Review from: 08/13/2017
We had a wonderful time in Costa Rica. Alex and Francisco made sure we were picked up on time from the airport and Francisco even came by personally just to meet us and say HI. It was really nice having someone that was always there to take us from one location to another. When planning the trip they were very responsive to emails and kept in touch to make sure all was set before we got on our way.
– S. Jafari, USA
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C. Pace, USA
Review from: 07/17/2017
We really enjoyed the easy of having all our travel arrangements provided for us. The process of selecting the itenerary was easy but still allowed us to costomize when we wanted to visit an activity not already suggested. We had a fabulous time in Costa Rico.
My son and I really enjoyed the River Drift in Areanal and the zip-linning in Monteverde. All the accomadations were top notch and provided beautiful views of the natural setttings in Costa Rica.
– C. Pace, USA
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A. Govender, USA
Review from: 07/16/2017
We felt very secure and at ease throughout our trip knowing that Tachiz had taken care of everything, which was great because there were no unpleasant surprises! The transfer between each location were great, the drivers were so friendly and also explained so much about the country. We highly recommend Tachiz Travel.
Costa Rica is an incredibly beautiful country. The nature is so wild and untouched and you literally feel transported to another world.
– A. Govender, USA
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B. Michel, USA
Review from: 07/10/2017
The most enjoyable tour we did was a volunteer program at Asis rescue center not to far from Arenal Volcano. Here we all were educated about the animals of the forest and how to protect them. At the end of the hands on demonstration we were given the opportunity to prepare the food and feed the rescued animals. Our 7 year old will never forget this.
If you want to have a great vacation and not worry about getting from place to place or communicating in a language you are not familiar with these guys are professionals. Not a single problem the entire vacation.
For all of us the best trip. Tachiz Travel made it hassle free. Wish we could have stayed longer.
– B. Michel, USA
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I. Muir, UK
Review from: 06/11/2017
*****THE BEST
Anyone heading for Costa Rica will probably visit their own and well trusted travel agent. That we did 9 months before our proposed travel in February ’17 and in trying to sort out the myriad of excursion and hotels on offer always came up with the same answer, “we will come back to you” which was short hand for “we will talk to our agent in Costa Rica”. I suggest you go one better and deal direct with Tachiz Travel in San Jose. This was a faultless organisation that goes the extra mile in every detail to make sure your holiday is better than might be expected. Good English spoken, excellent e mail planning, drivers who were always on time irrespective of how far they had come to collect you, and lastly your money is safe, in our case we used their Pay Pall link to pay for the holiday. What was even more surprising was meeting a couple out there who had been directed to Tachiz Travel by their English travel agent, and too were delighted with the service they got.
Many thanks to Alex and Francisco Herrera. This is a small, friendly and dedicated team who we give a 5 star rating to..
Regards Ian & Fiona
– I. Muir, UK
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K. Ohlrich, USA
Review from: 06/07/2017
Alex and Francisco did an awesome job of helping us select the locations as well as the daily excursions for our trip to Costa Rica. The accommodations were outstanding and all of the tours where the best that we have experienced. Everything from the initial planning through personally meeting us at the airport as well as the coordination of the transportation was fantastic. At anytime if we had a questions they immediately addressed and handling everything flawlessly.
The Cala Luna resort was a beautiful and wonderful property excellent location to end on, but the Zip lining in the cloud forest as well as the white water rafting was the best excursions.
– K. Ohlrich, USA
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G. Crudgington, USA
Review from: 06/04/2017
What a wonderful way to see Costa Rica, I am so glad that we chose Tachiz Travel, everything was planned out for us, there was no guess work and the guides were friendly, PUCTUAL and knowledgeable.
All the tours we took were very good, each one exceeded my already high expectations.
Beautiful and attentive hotels, white water rafting, canopy tour and zip line. Costa Rica is a truly amazing country.
– G. Crudgington, USA
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M. Golan, USA
Review from: 05/23/2017
We were very impressed by the quality of our trip in Costa Rica organized by Tachiz Travel. While planning for the trip, Tachiz Travel offered us many and interesting options for activities to do.
“…We learned a lot about Costa Rica and their unique fruits. We also had a lot of fun on the Canopy Tour Zip Line adventure through the Monteverde Cloud Forest. Also, staying at the Tabacon Resort & Hot Springs near the Arenal Volcano was a real treat. We enjoyed the food and drinks of Costa Rica….just about everything was wonderful!”
– M. Golan, USA
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L.Volmer, USA
Review from: 05/12/2017
Tachiz Travel provided outstanding service for our Costa Rica trip. By simply giving our vacation preferences and travel dates, they came up with a complete itinerary. They know where to go and how long to ideally spend in each place. All guess work was removed. All ground transport was provided and was reliable and on time. Whenever we arrived somewhere, there was a representative to pick us up. Alex was our driver for two 3-hour land excursions and he could not have been more pleasant. He constantly gave us information about what we were seeing and greatly enhanced our travels. They will suggest tours and book them for you as well. The tours were terrific and we were most impressed by the night forest tours in Monteverde. There were never any issues with tours, transportation, or hotels. This was truly worry-free travel. One subcontracted tour was running late due to other tourists and Tachiz Travel called me to let me know. Tachiz Travel truly provided 5-star service. We will use them again on our next trip to Costa Rica.
– L. Volmer, USA
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B. Hamilton, USA
Review from: 04/17/2017
Tachiz travel made our vacation to Costa Rica so wonderful and relaxing. If I could give them more than 5 stars, I would. I know other families who have gone to Costa Rica and not loved it as much as us because they did not have Tachiz to rely on. We stayed at 2 of the best hotels, had wonderful excursions with guides who knew so much about the country and its natural beauties and animals.
– B. Hamilton, USA
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B. Hassel, USA
Review from: 04/10/2017
My sister and I just returned from a most fabulous trip to Costa Rica. This was in part due to the perfect trip planning provided by Alex and Francisco of Tachiz Travel. From my first inquiry via their website, until our final farewell in Costa Rica, they could not have provided any better service.
The personal attention paid to us!! I can’t even really decide which part of the country or which excursion was most enjoyable! It was ALL perfect!! If forced to choose, I guess the whitewater rafting experience we had would be most memorable.
– B. Hassel, USA
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C. Titmuss, UK
Review from: 04/07/2017
From the moment we contacted Alex & Fransisco at Tachiz Travel we felt as if they were going that extra mile to give us a holiday that we really wanted. Initially we were tempted to go to one of the big tour companies offering holidays to Costa Rica.
We are so glad we chose Tachiz Travel for that personal touch.
The travel arrangements from the airport, where we were met by Alex & our driver,(having had several delays) through to our various destinations was first class with private mini bus transfers.
The chosen Hotels were excellent, most rooms having 2 extra large beds.
Our first destination, Sarapiqui, was brilliant, it had a real jungle feel. Waking up the first morning after arriving in the dark was a revelation. Our rooms over looked a lovely lake where there was what seemed to be, a Roosting Tree with a vast selection of wildlife making amazing sounds.
The zip wire experience was truly exhilarating & the jungle walk surrounding the hotel was amazing.
Next we were off to Tortuguero, our favourite place, only accessible by boat. We saw our first sloth there plus many other things such as exotic plants, trees, birds & wildlife. The enormous iguanas strolling around the pool were incredible. The hotel Tortuga lodge was the best of the holiday.
We then travelled to Arenal, volcano country, passing through phenomenal scenery.
The small town of Fortuna was great for food and the hotel had the most amazing hot springs to swim in, it was really very hot water just like a bath!!
The cloud forest in Monteverdi was wet and cloudy, as the name suggests & also extremely windy. The sky walks were brilliant & the zip wire here was very challenging. We were way above the forest canopy amongst the voluptuous greenery, birds and wildlife.
The coffee, sugar & chocolate adventure and the night walk were fascinating seeing many nocturnal creatures.
Then to the Pacific coast for our chill out time. The weather there was hot and sunny. The Manuel Antonio National Park was incredible and we saw no end of wildlife & the beaches at the end of the park are absolutely beautiful.
We stayed in a lovely hotel overlooking the Pacific Ocean where we cruised on a catamaran whilst following Dolphins.
This was the perfect place to end our holiday which we will never forget.
The Costa Rican people were lovely, so friendly & welcoming and everyone seemed so proud of their spotlessly clean country & how it has become the most bio diverse nation on the planet, which was a real eye opener.
The whole experience was brilliant. The guides were fantastic on all the tours we did, they were very knowledgeable & it never ceased to amaze us how they spotted the wildlife that we had trouble seeing even when they told us where to look.
Thank you so much Alex & Francisco for organising a great trip.
We would certainly recommend you, in fact we already have!!
– C. Titmuss, UK
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R. Kanterman, USA
Review from: 03/28/2017
Tachiz Travel has a wealth of contact and resources to make the travel experience run very smoothly. Their employed drivers/guides are very engaging and kind. The activity vendors that they choose to use are also uniformly excellent. The resorts they chose for us were lovely and high end. Once I landed at the airport, where we were welcomed like family, I knew that everything would be perfect.
– R. Kanterman, USA
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J. Stoehr, USA
Review from: 03/28/2017
Dear Francisco,
Thanks for checking in with us- We made it home safely!
We would like to thank you so much- we had the time of our lives!!! Every activity was fantastic, all transfers amazingly timed and we enjoyed every single bit of our trip. You created an amazing trip for us and we would recommend each stop to all our friends, so we are happy to provide you with an excellent review and hope that many more people will book the travel with your agency exploring costa rica!
We cant wait to come back and will always remember the amazing time we had in your country!
Pura vida,
– J. Stoehr, USA
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J. Almario, USA
Review from: 03/14/2017
We could not be any happier with our experience. From the very first email and phone conversations we found the process of planning and paying for our trip simple, transparent, and fun. We were given many options for excursions and activities, tailored to our style of vacationing. All lodging and ground transportation were clean and comfortable. Having the local tour agency available 24/7 gave us great peace of mind, and let us really enjoy all the time we spent in Costa Rica.
– J. Almario, USA
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J. Shimmin, USA
Review from: 03/13/2017
Hello Alex, Francisco and team
We wanted to tell you how happy we were with our holiday to Costa Rica. We had a wonderful time and cannot thank you enough. The itinerary was well thought out and although there was a considerable amount of travel this did not detract from the holiday. The holiday was extremely well organised and we did not have any problems with pickups or connections. Each destination offered us a different aspect of Costa Rica and we were delighted with the people and friendliness we met everywhere. The standard of accommodation was good and we have no complaints whatsoever.
We will certainly recommend Tachiz Travel to any of our family or friends who are interested in travelling to Costa Rica. We also wish you continuing success with your business.
With best wishes
J. and S. Shimmin
– J. Shimmin, USA
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M. Lee, USA
Review from: 03/05/2017
Tachiz Travel did a great job responding to the interests we expressed and crafting an itinerary that got us where we wanted to go in the time that we had. They were available by phone and email, created our trip on short notice, and were very professional and reliable in all facets of the trip planning and execution. I would highly recommend them.
– M. Lee, USA
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J. Wang, USA
Review from: 02/22/2017
Tachiz Travel Costa Rica did a wonderful job planning our honeymoon. They took the time to plan a perfect trip for us, and made sure that we had options and input. They also greeted us at the airport, made sure that any questions that we had were answered, and sent us on our way with one of their trusted drivers. We had a couple issues on our trip (minor illness) so we asked to switch a two of our tours. They helped us do so very quickly. It gave us peace of mind to know that if we had any problems we could contact them. I would highly recommend Tachiz Travel!
– J. Wang, USA
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W. King, UK
Review from: 02/19/2017
Dear Alex Andres and Francisco
We just returned from our 9 day holiday to your lovely country, and I write to thank you all for a magnificently arranged package. Everything was exactly as you described in your itinerary and all the guides and drivers were friendly, very well informed, enthusiastic , welcoming and considerate , with our safety and comfort the top priority. The hotels, food and accommodation – just marvellous. The people of Costa Rica which we met were charming and we felt very much at home the whole time we were there. Anything I can do to help recommend your company – just ask ! Thank you all for the wonderful arrangements. All four of us love Costa Rica and it’s people and wildlife. God bless you all.
W. King.
– W. King, UK
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J. Smith, USA
Review from: 02/14/2017
Your overall comments on the trip and the travel company:
We had an amazing time in Costa Rica thanks to Tachiz Travel Agency! My wife and I got in contact with Tachiz a month before our vacation and they quickly put together a package for our trip. They were very flexible and gave us a lot of choices on excursions, travel methods and location. All the trips were planned by them and shuttles were scheduled. When we weren’t sure about where to stay they recommend the best hotels in the area and they were as great as they said they would be. All we had to do was meet in the lobby of our hotels and everything else was taken care of! We were worried about finding a reputable and reliable agency and Tachiz met our standards. The owner even met us at the airport to pick us up with our driver and gave a gift. Would HIGHLY recommend using Tachiz for a GREAT and affordable vacation packed with adventure and beautiful hotels. Cannot say enough good things about them.
What were the most enjoyable or memorable parts of your trip?
Our excursions were great and not having to worry about transportation or what we were doing once we got there was so nice.
If you can take your trip again, what would you do differently?
If we took the trip again we would try to fit in even more excursions, although we got plenty of exercise with the ones we booked.
– J. Smith, USA
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T. Cleary, USA
Review from: 02/06/2017
Your overall comments on the trip and the travel company:
We thoroughly enjoyed our trip to Costa Rica. We gave Tachiz Travel a price, then Alex and Francisco arranged a wonderful itinerary that took us to three very different parts of the country. We started in the Arenal volcano area, enjoying the views of the volcano and the hot springs. We then went to the cloud forest area and took guided tours with a biologist that explained the local flora and fauna. Lastly we went to the warm coast and saw macaws, monkeys, sloths, and much more wildlife. We said we wanted a mix of activity and relaxation, and Tachiz organized a wide range of activities, including whitewater rafting, zip lining, canyoneering, kayaking, snorkeling, and hikes, but spreading the activities over our stay so we still had plenty of time to relax.
What were the most enjoyable or memorable parts of your trip?
The guides on our hikes and excursions were excellent. All very knowledgable and pointed out wildlife (wow the wildlife!) we would never have seen on our own. They all are so proud of their country and wanted us to enjoy everything Costa Rica has to offer. We felt that we learned a great deal about the nature and culture of Costa Rica. Also, the views and sunsets were incredible.
If you can take your trip again, what would you do differently?
While in the Arenal area we did an organic farm tour/dinner the first day and whitewater rafting/lunch the second day. As it turns out, the lunch was at the same family farm as we had dinner the night before. The meals were very good, but we would have preferred to eat someplace different so as to experience the area as much as possible. During the mountain biking trip we experienced amazing views of the volcano. Unfortunately the road was extremely rocky and a bit difficult to travel on. We would have preferred a dirt road or trail.
– T. Cleary, USA
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D. Field, UK
Review from: 01/31/2017
Your overall comments on the trip and the travel company:
From their first response to our enquiry, we had confidence that Tachiz had understood what we were looking for, from our trip to Costa Rica. They worked with us to fine-tune our itinerary and hotel choices, and made valuable suggestions when we were unsure of the best options. They responded promptly to all of our emails and phone calls before we left England, and were equally available throughout our time on Costa Rica. When they say that they are contactable 24/7, they really mean it.
On arrival in Costa Rica, we were met by Alex (co-owner) and his wife as well as our driver – this was a truly personal touch and showed their commitment to looking after us. They kept in contact throughout our trip – for example, speaking to us during internal transfers between the different places we visited. We felt confident that Tachiz would be there to solve any problems that may arise, and as with any extended trip, we did have a couple of problems. When we both picked up local virus, Tachiz arranged for the hotel to take us to a local clinic for treatment.
They offered an outstanding service when we missed an internal flight, due to heavy traffic, by arranging a private charter flight to ensure that we could reach our next destination. We were extremely happy with the standard of all of the vehicles and drivers that Tachiz used and felt completely safe on the roads. We enjoyed all of our destinations and the accommodation was excellent (with only one exception: our cloud forest lodge in the Bajos del Toro area which was very cold at night, as there was no heating. It really needed some).
In summary, Tachiz are the best agent that we have ever used and we have no reservation in recommending them most highly.
What were the most enjoyable or memorable parts of your trip?
The best place we stayed was Casa Corcovado in the Osa Peninsula. The most amazing location, great food and wonderful wildlife. Tapirs and coaties were visitors to the hotel grounds, along with a wide variety of birds, including scarlet macaws. We also enjoyed snorkelling and kayaking there. Arrival is by boat only and that was a great experience in itself. We saw a huge crocodile in the surf, which gave us a bit of a frisson too!
The hummingbirds at our lodge in Bajos del Toro were wonderful and we saw at least 11 varieties. Being woken by the howler monkeys at several locations, (even though it was early) was also very special. The hanging bridges trip in the Arenal area also introduced us to some amazing species, including a Fer de Lance snake; the most dangerous in Central America. The toucans were great and we saw many of them. We did a ‘frog’ night walk and were lucky to see nine different varieties, including the red-eyed tree frog and a blue jeans frog. Relaxing for a final few days near Uvita, was a great end to the holiday. We spend a couple of days lazing on the beach in the little surfer town of Dominical, which was great.
If you can take your trip again, what would you do differently?
First of all we would definitely spend more time on the Osa Peninsula; the Casa Corcovado Lodge was fantastic and 3 days is just not long enough (5 days min). Unless it was the turtle season, we probably wouldn’t go to Tortuguero, as we felt there was not a lot to see and all tours are very busy. We prefer private or small tour groups. Unfortunately, we were also unlucky with the weather there, as the first few days of our trip co-incided with a fierce cold front with its lashing rain and high winds..We might instead choose to visit the Guanacaste region or the south Caribbean coast instead. However, you can only do so much in 19 days.
Finally, we would carefully choose our accommodation in the cloud forest making sure that it had heating. In spite of its great location and lovely staff our stay in Bosque de Paz lodge in Bajos del Toro will always be associated with very cold and damp evenings and nights – great shame.
– D. Field, UK
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M. Sangani, USA
Review from: 01/29/2017
Your overall comments on the trip and the travel company:
We had a once-in-a-lifetime experience in Costa Rica thanks to the world class excellent customer service of Tachiz Travel. Both Alex and Francisco were amazing hosts in their country. Their love for all things Costa Rican is apparent in all they do. From welcoming our family at the airport to the fruit and wine/apple cider baskets awaiting us in the hotels, we felt more than welcome everywhere we went in Arenal and Manuel San Antonio. The local guides that Tachiz Travel organized to take us around were extremely knowledgeable and kind. My husband and I have two daughters (ages 12 and 14) and Tachiz travel ensured that parts of our trip were tailored to their interests as well. For example, we were able to visit two animal refuge/rehabilitation centers and learned all about how caring Costa Ricans are for their neighbors in nature. We took a night hike arranged by Tachiz and were treated to a home cooked meal at a wonderful family’s home who are part of the sustainable tourism landscape. All in all, this trip was truly a trip of a lifetime – we highly recommend Tachiz Travel!
What were the most enjoyable or memorable parts of your trip?
The warmth of every single person we encountered on the trip – the drivers, hotel staff, nature tour operators, and of course everyone we met at Tachiz Travel. The care that Costa Ricans take of their animals and natural surroundings are unparalleled to other countries we have visited. Both Proyecto Asis and Kids Save the Rainforest are examples of excellent animal rehabilitation centers. We enjoyed visiting these centers as well as the kayaking, trip on hanging bridges, and the night hike.
If you can take your trip again, what would you do differently?
We would have taken another pair of waterproof shoes and stayed longer.
– M. Sangani, USA
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J. Goddard, USA
Review from: 01/29/2017
Your overall comments on the trip and the travel company:
The service from Tachiz travel was excellent. We spoke with them directly to set up the trip and they made every effort to meet our requests. They know Costa Rica and how to get things accomplished quickly.
The owners of the company Francisco and Alex were at the airport to greet us. We we driven safely and sanely to our destinations. If you change your mind or have a question they respond immediately and work with you so you are never left with a doubt.
The local trips that that planned for us were with knowledgeable and helpful guides who again were timely and extended themselves to make us comfortable.
What were the most enjoyable or memorable parts of your trip?
Birdwatching in Saraquipi at le Selva and Timirbini Biological Reserve, visiting Arenal Volcano on a perfectly clear day, night tour with a typical CR dinner to end the evening. An a pure indulgence at a hot springs with a massage. Enjoying the beautiful countryside, jungle, beaches and not have to worry about reservations or transportation. CR is oriented to tourism and the Tachiz have direct knowledge on how to get things done properly. We found all of our hosts accommodating and gracious. The Costa Ricans were wonderful and we hope we left a good impression as well.
If you can take your trip again, what would you do differently?
Perhaps spend a bit more time… we were there 8 nights.
(Will submit photos separately on my iPhone)
– J. Goddard, USA
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R. Workman, USA
Review from: 01/28/2017
Your overall comments on the trip and the travel company:
We made inquiry about Costa Rica from Zicasso with the intent of arranging a trip of about eleven days. Tachiz Travel called us at our home the very next day with offers to help plan just the type of trip that would be most enjoyable for us. I was amazed at how quickly they responded. Throughout the planning process, they frequently contacted us with suggestions and information by telephone and via Email. We felt we were in daily contact with them. They were always courteous, never pushy and had wonderful suggestions that excited us. We decided what we would budget for the travel and they planned around our budget. They were exact and did not try to push us for more than we wanted to spend.
Tachiz Travel Costa Rica was among the best travel agencies we have ever used. We were met at the airport by Alex Herrera and his wife and our entire itinerary was arranged. Every venue was better than expected. Alex and Francisco anticipated our every need. We had several different guides along the way and every one of them was friendly and extremely knowledgeable. We felt that we were the focus of their entire day. We had several different drivers over the eleven days we spent in Costa Rica. We left our hotel to meet them and always the drivers were there early waiting for us. We began to be ready earlier ourselves so we would not keep them waiting.
We learned that Tachiz Travel had quietly followed up on every excursion we made to be sure all our needs were taken care of.
We would always use Tachiz Travel in the future for Costa Rica travel and we give our highest recommendation to them to all who may be interested in visiting that wonderful country.
Ross and Kaye Workman
What were the most enjoyable or memorable parts of your trip?
It is hard to say what was the most enjoyable part of the trip. All of it was fantastic! Perhaps the happiest surprise was the quality of the accommodations. Our last several days were at the Arenal Del Mar Hotel in Manuel Antonio Park area. The hotel was simply amazing in every respect. The quality of accommodation was first class and the location made the property on which the hotel was situated become both an amazing combination of rain forest animals and birds and spectacular beach.
It was also memorable that Tachiz arranged for us to meet and interact with local people in the “cloud” country. We loved it.
If you can take your trip again, what would you do differently?
Stay longer!
– R. Workman, USA
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A. Miller, USA
Review from: 01/27/2017
Your overall comments on the trip and the travel company:
Alex and Francisco, the owners of Tachiz Travel put together an amazing trip to Costa Rica for us! I have been in the travel and hotel industry for over 20 years and have always planned, booked and managed our trips on my own. This year I just didn’t have time to put everything together so I handed off control (not easy for me) to Tachiz and it was an excellent decision! I did some basic research on what to see and do in Costa Rica. I then asked Tachiz to put together an itinerary with 3-4 days in the Arenal area, 2 days in the Monteverde Cloud Forest and 4-5 days at the beach in Tamarindo. Tachiz put together a beautiful itinerary with choices of activities each day, all transportation and 3-4 star accommodations in one complete package. They were wonderful to work with and quick to respond with information as I added requests to our trip. I received several personal phone calls when working through the details and they were very professional in their follow up to the proposal they sent to me without being aggressive in the sales process. Once in Costa Rica they were available by phone 24-hours a day and we received a call through our driver on the way back to the airport to thank us for allowing them to provide this fantastic insight into their incredibly warm and welcoming country. Alex and Francisco provided some of the best customer service I’ve ever received and I wish that they could plan all of my trips around the world! I highly recommend using Tachiz Travel for all travel to Costa Rica, you will love working with them. They are true ambassadors for Costa Rica, let them help you plan the trip of a lifetime!
What were the most enjoyable or memorable parts of your trip?
We spent an afternoon in the Arenal area touring and volunteering at Proyecto Asis, a wildlife rescue and rehabilitation center. Carlos, our guide, was incredibly passionate about the work that they do to return 80% of the wildlife brought to them back to their natural homes around the country. He made us think about the international trade in wildlife in a way that we hadn’t before. After meeting many of the animals in their care we were able to prepare their dinner and feed them. I am officially in love with Spider Monkeys!
If you can take your trip again, what would you do differently?
I would spend a bit less time at the beach and add 1-2 days learning more about this wonderful country. Perhaps a couple of days in San Jose or a visit to Manuel Antonio National Park.
– A. Miller, USA
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S. Cimino, USA
Review from: 01/24/2017
Your overall comments on the trip and the travel company:
Working primarily with Francisco Herrera, and occasionally, Alex Herrera, was easy and seamless. Francisco contacted me shortly after my inquiry with Zicasso about traveling to Costa Rica. I told Francisco that my husband and I were interested in visiting Costa Rica but we did not know anything abut the country. Francisco suggested an itinerary to start with and after several emails and phone conversations we tweaked it to be perfect for our needs. Francisco always responded to my questions and concerns immediately. He told me that he was available to us 24/7 and indeed he was. We stayed 12 nights and saw many highlights of Costa Rica from the Caribbean to the Pacific with knowledgeable and friendly drivers and guides everywhere. Every driver spoke English well, were on time, were proud of their country and enjoyed sharing information. The drivers made stops for picture taking and to see special sights along the route that were not on the itinerary. We loved that. We stayed in 5 lovely hotels. The evening we arrived Francisco met us at our hotel in San Jose to introduce himself and welcome us with a nice bottle of wine and delicious Costa Rican candies. Also, upon arrival our driver gave us a packet of vouchers for every activity as well as a printed detailed itinerary. Everything went like clockwork. Alex even called a couple of times to check on us to see how everything was going. Francisco and Alex were always attentive and caring and very very organized, which we greatly appreciated.
What were the most enjoyable or memorable parts of your trip?
The air conditioned Manatus Hotel was 5 stars. The 3 meals/day included meals were the best we had anywhere, even in the States. The staff was superb. The guide we had on the Tortuguero Canals, Luis, was the best–extremely knowledgeable and all around delightful. We saw more animals and birds on the Manatus property and on the canals than we saw anyplace else. One of our favorite activities was going to the Organic Farm at Arenal Vida Campesina. We had a private tour of the fruits and vegetables grown on the plantation. Our guide, Andres, was so knowledgeable and loved what he did. Grandchildren of the owners put on a dancing show in costumes which we enjoyed watching with another tour group that was there. We all participated in a fun game that is enjoyed at Costa Rica parties. We made tortillas from scratch and a delicious Costa Rican salad made with vegetables grown on the plantation.
We were served a fabulous Costa Rica dinner, dessert & coffee grown and roasted on the plantation. We thoroughly enjoyed this evening. Also, we enjoyed an “insiders tour” of the La Paz Waterfalls. It was fun to have Tucans sit on our arms and hummingbirds feed from feeders we held–their little feet resting on our fingers. I enjoyed the Bosque de Paz Rain/Cloud Forest Lodge but my husband did not because it was too cold for him. However, I felt very lucky to meet the founder of the orchid garden, Steven Kirby, and his wife, Lyle, who only visit once or twice a year. Also, their botanist, Noellia, who only comes 1 time a month. They took me on a private 2 hour tour of their beloved orchid garden giving me an appreciation of wild orchids. Noellia even took a very tiny orchid that looked like a spec and put it under a microscope to look at. It was breathtakingly beautiful. This was very special and just a lucky thing for us to meet these knowledgeable people. Also, the various hikes along rushing rivers were lovely. The sunset “sailing” and snorkeling in Manuel Antonio was a nice way to end our trip on the last night.
If you can take your trip again, what would you do differently?
We would not take the sky tram. The activity took a total of 3 hours from the time we were picked up and dropped off at our hotel. The sky tram was 8 minutes up and 8 minutes down. I made a mistake in requesting this activity.
– S. Cimino, USA
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S. Chang, USA
Review from: 1/13/2017
Your overall comments on the trip:
We selected Tachiz to plan our Costa Rica Trip because (1) there wasn’t much time left for us to plan our own trip (2) reviews for Tachiz were great. Alex and Francisco were very helpful in planning our trip. They provided several choices for our activities each day. After we made a decision, Tachiz then booked the activities for us in advance. We did the hanging bridge and rafting in Arenal, cloud forest guided tours and zip-line in Monteverde, rain forest guided tour and sunset sail in Manuel Antonio. Most of the activities were great except for the horseback riding to a waterfall on the way to Manuel Antonio. The terrain to the waterfall was rugged and required hiking in on a rocky stream bed. The time to spend at the fall was very short. We would have enjoyed the sunset sail if it had not been for the jelly fish infested ocean. Some of us got stung badly within a minute into the water. So that was a shame not being able to snorkel as we had hoped. The crew though tried to make it fun on the board for us by providing entertainment, and the sunset was really beautiful.
Tachiz also provided all the transfers. Most of their drivers/guides spoke very good English, and were able to give us introductions to the country and the areas. However the transfer between Monteverde and Manuel Antonio was way longer than expected. The one-lane roads in Costa Rica can be very troublesome. We left Monteverde at 9:00 AM (15-min delay due to traffic), and did not get to the hotel in Manuel Antonio until 5:30 PM. To make it to the horseback riding activity at 1:00 we had to give up our lunch time. So by the time we got to Hotel Parador all of us were starved and exhausted.
Tachiz also arranged hotels for us. We stayed at Manoa in Arenal, El Establo in Monteverde, and Parador in Manuel Antonio. All of the facilities were great, and the foods were excellent. There was only one problem. We arrived at Parador on Dec. 30th. The hotel had a mandatory New Year Eve dinner for their guests. To construct the stage for the party, they covered up the family pool. The construction started on 12/30 around 5:00 and continued into mid-night. Our room faced the family pool, so the loud banging construction noise simply made all of us unable to sleep. The New Year party was crazy and the deafening loud speakers made the whole complex no place to escape. So finally the party ended at around 2:00, then the take-down construction started. We finally got a peace of mind around 4:00 AM. I don’t know how much we paid extra for this New Year Party (the poster at the hotel shows $185/person), I wished that Tachiz could have warned us of this situation and be able to allow us different acomodation options.
What were the most enjoyable or memorable parts of your trip?
White-water rafting in Arenal was very fun. That was a class 2&3 rafting. Our guide from Wave Expedition was extremely experienced. He gave us detail instructions and rules on the bus so that we were able to follow his directions to get thru dozens of rapids. We saw bats, sloth and different birds on the slower part of the river. Our guide even let us swim/float after the hard part was over. Highly recommended.
The zip-lining in Monteverde was also impressive. Original Canopy Tour had the best operation. All of their guides were trained and skilled. In addition to zip-lines (one of them was 800 meters long), they also included swing, rappel and climbing thru a hollow tree. We were very lucky that it was a clear day when we did the zip lines, so the views of the mountains and to the Pacific was astonishing.
If you could take your trip again, what would you do differently?
I would probably have my agent book the hotels and arrange transfers only. I would probably handle the activities myself. There are so many unknowns during the trip that might affect daily itinerary. Some of us got stomach flues and were not able to attend the activities. Since all the tours were paid in advance so no refunds were allowed. So if I were to do the trip again I would allow some flexibility. Also, I would avoid holiday traveling. Now that I know the road condition of Costa Rica, it’s best not to get into jams during peak time.
– S. Chang, USA
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S. Schapiro, USA
Review from: 01/09/2017
Your overall comments on the trip and the travel company:
Alex and Francisco were absolutely terrific. They listened to what we wanted and helped us plan the perfect trip. They responded to every email in a timely manner, were knowledgeable and professional. It was wonderful to meet Alex and his lovely wife at the airport. They greeted us with wine and snacks and checked on us throughout the trip. It was comforting to know they were a phone call or email away throughout our trip.
What were the most enjoyable or memorable parts of your trip?
We went to 4 very different areas in Costa Rica which really gave us a chance to see what the country was like. Lapa Rios in the Osa Peninsula was the most gorgeous, unique resort we’ve ever stayed. It was our first stop and absolutely fabulous. The hiking was terrific, resort was incredible with amazing service – I just can’t say enough about our stay. The Kioro in Arenal was also a fabulous resort with breathtaking gardens and amazing hot springs. My family just loved canyoning and instead of a massage at the hotel, I went ATVing. Alex and Francisco arranged perfectly designed days. When we traveled, they arranged a tour or activity after arriving at a new destination so we never felt like we were wasting the day. We made the most out of each day. Our flights, drivers, tours, and accommodations were just as described.
If you can take your trip again, what would you do differently?
We went to 4 areas in 9 nights. Alex warned us that it was a lot of traveling but we have a problem with wanting to see it all and we made this choice (knowing it could be too much). The only thing I would have done differently is skip Tortuguero. It is the most remote area in Costa Rica, very quiet and very rainy. My husband loved it and Alex did describe Tortuguero perfectly. I would have stayed another day in the Osa Peninsula and another day in Arenal.
– S. Schapiro, USA
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M. Friedman, USA
Review from: 01/05/2017
Your overall comments on the trip and the travel company:
From the first call to the last Tachiz Travel and the Herrera brothers were prompt, friendly and professional. The trip they put together for me and my family worked out perfect. The various drivers, tour guides and hotels were all on time, spoke English and went out of their way to be sure we had a great time. Taking the charter flight from the Arenal area to Tamarinado not only saved us a long road trip but also gave us a beautiful and exciting flight over the country. During our stay they checked in on us and made minor modifications to our trip when we requested. I got to enjoy my family and Costa Rica since all the rest of the details were handled by Tachiz Travel which made for a much more enjoyable trip.
What were the most enjoyable or memorable parts of your trip?
We enjoyed our whole trip and especially loved the river rafting, surfing in Tamarindo and the thermal hot springs. Also the guides and people we spent time with were great and the night frog walk and dinner at a local family’s house was also a highlight.
If you can take your trip again, what would you do differently?
Two more days would have been great at the beach and would also like to have visited the Caribbean side of country and gone to “dog island”.
– M. Friedman, USA
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F. Katz, USA
Review from: 01/04/2017
Your overall comments on the trip and the travel company:
Fantastic coordination of 8 days in 3 areas of Costa Rica.
What were the most enjoyable or memorable parts of your trip?
Wildlife tours.
If you can take your trip again, what would you do differently?
Nothing.
– F. Katz, USA
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R. Schatz, Mexico
Review from: 01/03/2017
Hola Alex!
De nuevo te agradezco todas sus atenciones.
Fue un viaje fantástico y nos llevamos un recuerdo increíble de Costa Rica.
Apenas llegando a Mexico y ya me escribió una amiga pidiéndome que la refiera contigo porque vieron nuestro viaje en fotos en facebook y se les antoja mucho ir en abril.
Te escribo aquí con copia a ella, Cori Halfon, para que se pongan en contacto entre ustedes.
Saludos!
– R. Schatz, USA
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T. Vaich, UK
Review from: 01/02/2017
Francisco & Alex,
Thanks for bring together a great vacation for our family.
The organization was impeccable and worked like a Swiss watch.
The hotels where good beside the hiccup of the Claro de Luna Hotel in Monteverde, that we have stayed for the 3 days in a small room behind the reception with no hot water. We appreciate and much enjoyed the dinner compensation.
We have really loved all the activities and left with good experience and memories for long time.
Kind Regards,
T & Family
UK
– T.Vaich, USA
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B. Banker, USA
Review from: 01/02/2017
Your overall comments on the trip and the travel company:
Excellent, personable services. Everything went as planned- very good! So glad that I used them. I am a travel agent-but wanted to use local expertise with good value. It was right choice. Maybe would not have used Hotel Parador in Manuel Antonio- it was too American- something more local near the town so my boys could have enjoyed the local experience. The service at Parador was not that great!! ( it was not the agent’s fault)
Thanks,
Bela
What were the most enjoyable or memorable parts of your trip?
The walk in Arenal Volcano walk- the guide was excellent; Zip- lining, diving, surfing, canoeing, kayaking.. bosque de paz…
If you can take your trip again, what would you do differently?
Would not have stayed at Hotel Parador.. but otherwise it would be the same..
– B. Banker, USA
D. McLaurin, USA
Review from: 12/30/2016
Your overall comments on the trip and the travel company:
Excellent service both before the trip and during the vacation. All hotels were top notch as were the excursions recommended. Kept in touch with us via phone during the vacation to make certain everything was going well. Drivers were extremely courteous and for those who are language impaired as I am, spoke English well enough to communicate.
What were the most enjoyable or memorable parts of your trip?
1. Catching a Blue Marlin. Seriously, the fishing charter you set up for us was great and I even caught a marlin!
2. Whitewater rafting
3. Ziplining
4. Swimming in the hot springs pool at the hotel in La Fortuna
If you can take your trip again, what would you do differently?
I will take the trip again, and while we really enjoyed Tamarindo for our first visit, we will probably choose a more quiet location on the beach.
– D. McLaurin, USA
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I. Fisher, UK
Review from: 12/5/2016
Hello to you both
I just wanted to email and confirm that the extra night in Manuel Antonio is paid.
Also now we are back in the UK to say a big thank you for looking after us so well
with all the holiday details. Everything worked out perfectly and we really appreciated
the changes you made for us taking us to Manuel Antonio a day early.
Even though we experienced poor weather we still had a brilliant time and have fallen
in love with your beautiful country.
Wildlife everywhere – What a joy!
Thank you again
Feliz Navidad
I & T
– I. Fisher, UK
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A. Goldstein, USA
Review from: 12/2/2016
Your overall comments on the trip and the travel company:
The Tachiz Brothers were wonderful to work with both while we were planning and even while we were in Costa Rica. They listened to the type of trip we wanted for our family and delivered on all of it. We loved Costa Rica, the country and the people! We took advantage of many activities and we enjoyed all of them from zip lines, to hanging bridges, to nature walks. Our accommodations were as we expected and all the drivers along the way were friendly, courteous and right on time! Tachiz Brothers even helped my husband plan a special birthday celebration for me!!!
What were the most enjoyable or memorable parts of your trip?
We loved the outdoor adventures we planned every day! Zip lining in the rain was quite an experience. We loved all the nature watching eg. sloths, toucans, and monkeys! Our accommodations were wonderful in Arenal area at the Tabacon. We especially loved the hot springs. Kayaking and snorkeling was also fun in the Manuel Antonio area!
If you can take your trip again, what would you do differently?
Nothing! Loved it all!
– A. Goldstein, USA
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O. Osman, USA
Review from: 11/28/2016
Your overall comments on the trip and the travel company:
We got home late last night, after a wonderful vacation. Alex and Francisco helped us plan one of the best trips we’ve taken, starting from helping us brainstorm and organize our ideas. All I said was “We want to go bungee jumping and we love animals”, and out of that, they helped us plan an amazing vacation. Additionally, they were very supportive with my last minute requests (to add a dancing experience, trying to figure out which adventures we wanted in Manuel Antonio, helping us rent a car when I mentioned that we get a bit carsick on long journeys). We also loved that they were always a call or message away in case anything came up, especially when a storm hit and some parks/roads were closed or flights were cancelled. It was an unforgettable experience.
I’m recommending Costa Rica, and Tachiz in particular, to all my friends and family.
What were the most enjoyable or memorable parts of your trip?
– bungee jumping over the cloud forest
– seeing monkeys/sloths in the wild and in animal refuges
– O. Osman, USA
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L. Ackroyd, UK
Review from: 11/11/2016
Tachiz Travel Costa in Rica was one of four companies that we contacted to discuss them planning our trip to Coast Rica. It was clear from the start that these guys were passonate about their country and wanted us to get the very best out of our visit.
We knew roughly where and when we wanted to go, and with a few tweeks we handed everything over to Tachiz to arrange, including entrance fees to the national parks, Interbus transfers, airport transfers and hotel bookings, we had to do nothing.
It all worked like a swiss clock, all the hotel were expecting us, all the transport was on time, we were given a small gift on arrival from Tachiz Travel, followed by a welcome to Costa Rica phone call from Francisco, who promised to be available in the unlikely event of us needing him, which we didn’t.
The holiday was perfect, I personally wouldn’t hesitate to recommend this comany if you want to go to Coast Rica, and you should want to go to Costa Rica it is a great country.
Finally at the end of the holiday on our transfer back to the airport Francisco phoned again to ensure that we had a great trip, and he was interested in our comments and feedback, I have never experienced this level of service before from a travel company.
– L. Ackroyd, UK
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H. Knott, UK
Review from: 11/8/2016
Thank you Francisco! Fabulous two weeks; expert logistics which went like clockwork, welcoming, humble people who did their best to make sure our holiday was extraordinary. Saw and experienced amazing things all over your beautiful country.
– H. Knott, UK
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A. Rajan, USA
Review from: 10/31/2016
Your overall comments on the trip:
When my wife and I were planning our honeymoon in Costa Rica, we only knew that we wanted to spend time in the mountains and on the beach with a trip filled with adventure and relaxation. With this bare bones plan, Tachiz Travels built us one of the most magical weeks of our lives. Their planning was meticulous down to the last detail, including a bottle of wine and native treats as soon as we landed, surprise cakes and fruit baskets on both of our birthdays, phone call reminders when required and checking in to ensure that everything was up to our satisfaction. For my birthday, my wife coordinated with Francisco, to deliver one of the most beautiful and romantic surprises that I could have possibly imagined. We had a private chef and server treat us to a gourmet five course meal with wine, in a private cabana that was specifically decorated for the evening. We stayed at the Arenal Kioro suites and spa in Arenal and El Mangroove Boutique hotel in Guanacaste. The staff at both hotels went out of their way to ensure that we felt special and comfortable during our stay there.
Special note to thank the people of Costa Rica for their hospitality and spirit. Whether it was Tachiz, our drivers, tour guides or servers, they were all respectful, well mannered and extremely patient with us. No matter how many questions we asked, they had a smile on their face and welcomed us to be a part of their culture. What more could we have asked for!!
What were the most enjoyable or memorable parts of your trip?
The itinerary was packed with adventures catered to our liking (zip lining, hiking, white water rafting, sailing and snorkeling) and with timely pick ups and no delays, we had the entire evening to spend quality time with each other exploring the town or getting a massage together. Costa Rica was a beautiful experience and going with Tachiz elevated it to become one of our most memorable moments spent together. Thank you Francisco and the entire Tachiz team for exceeding our expectations!
If you could take your trip again, what would you do differently?
Make the trip even longer. In the end eight days were just not enough to get in enough of the sights and sounds of Costa Rica.
– A. Rajan, USA
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Alyse Matlock, USA
Review from: 10/17/2016
Your overall comments on the trip:
Francisco and Alex of Tachiz Travel Costa Rica truly went above and beyond to ensure my husband and I had an absolutely amazing honeymoon! They made the process extremely simple on my end (which when you’re already planning a wedding the last thing you want to do is plan logistics for international travel) and made sure to regularly check-in while we were abroad to see if we were happy with the accommodations/activities (we were!). The next time we go to Costa Rica we will definitely be using Tachiz!
What were the most enjoyable or memorable parts of your trip?
The various activities we had each day – our favorite was the sunset cruise and snorkeling!
If you could take your trip again, what would you do differently?
No.
– Alyse Matlock, USA
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Judy Gamper, USA
Review from: 9/10/2016
Your overall comments on the trip:
We found Zicasso through a Google search and they recommended 2 local Costa Rican travel agencies. We chose Tachiz Travel and could not have been more pleased with EVERYTHING. Our agent, Francisco Tachiz was a fantastic! From the very beginning, we had a great experience planning our trip with Francisco. He listened to our interests, made suggestions and then planned our trip accordingly.
Our trip to Costa Rica was 5 full days and 6 nights (4 nights at the Arenal Manoa Hotel and 2 nights at the Trapp Family Lodge in Monteverde). We asked for a custom trip for the two of us and Francisco planned our hotels, drivers, tour guides and made recommendations for our entire trip. All within our budget.
Letting our travel agent handle the details was the best decision we made. It took away all worry and focus off the daily details and allowed us to relax and enjoy every day and every place. Our custom trip was very reasonably priced and will definitely be traveling this way in the future. (In fact, we have already booked a custom trip to Italy for next year using Zicasso and a local Italian travel agency!)
Everything went according to our itinerary; there were no surprises. Not only were all of our travel arrangements taken care of, but all of our drivers and tour guides arrived as scheduled and seemed to know who we were. We believe Francisco must know everyone in Costa Rica and made sure we were being well taken care of! In the future, we will be visiting other areas of Costa Rica and definitely will be using Tachiz Travel.
What were the most enjoyable or memorable parts of your trip?
We had many enjoyable adventures on this trip: Guided Arenal volcano hike, organic farm tour and cooking experience with a local family, Gene went on a ½ day fishing trip on the Arenal Lake while Judy enjoyed a mud wrap and massage at the hotel spa, canopy tour (zip line), white water rafting on La Balsa River, crossing the continental divide, a coffee, chocolate and sugar cane tour, sky walk & tram tour, and guided night hike in the cloud forest.
However, we believe the “most memorable” part of our trip was spending time with the Costa Rican people (drivers, tour guides, hotel staff, waiters) and learning about everyday life in Costa Rica. We were thoroughly impressed with the people and their desire to ensure our trip was enjoyable. We also thoroughly enjoyed the authentic Costa Rican foods and drinks.
If you could take your trip again, what would you do differently?
We really can’t think of ANYTHING we would do differently. We loved it all and definitely will plan another Costa Rican trip with Francisco Tachiz!
– Judy Gamper, USA
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Marie Holcombe, USA
Review from: 8/8/2016
Your overall comments on the trip:
Francisco and Alex were the best Tour operators I have had the pleasure to deal with in all my 20 + years in the travel industry. They responded to my inquiry about CostaRica immediately, and from there grew a great work relationship. They were able to produce a fantastic trip which covered many highlights of the country while dealing with professional and trusted suppliers.
We were a group of 14 people , 3 families with an age range from 10 to 57. We all were provided for and challenged as they moved us swiftly and efficiently from jungle to beaches and thrilled with the manor in which we were treated. From the first hello to the last goodbye they provided exceptional, professional service. I would ALWAYS recommend this agency to whomever was travelling to CostaRica. They are the epitome of PURA VIDA!
Marie H.
What were the most enjoyable or memorable parts of your trip?
The entire trip was so enjoyable that I cannot pick out one part that stands out. Everything was fantastic!
If you could take your trip again, what would you do differently?
STAY LONGER!!!!
– Marie Holcombe, USA
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Libby Georgitis, USA
Review from: 8/7/2016
Your overall comments on the trip:
Alex and Francisco did a fantastic job organizing a large family vacation for our large multigenerational group (30 plus people, ages ranging from 2 months to 75). From arranging different pick up times from the airport, organizing for oxygen delivery and several fantastic private excursions that really catered to our group. The private catamaran boat tour was a highlight! They also organized an impromptu tour while we were in Costa Rica. Thanks again to Alex and Francisco for ensuring the trip went so smoothly. I highly recommend their tour company and plan to use them again when I return to the beautiful country of Costa Rica.
What were the most enjoyable or memorable parts of your trip?
Excursions, catamaran trip, rincon del vieja hiking trip and zip lining at diamante adventure park. Seeing the beautiful Costa Rica coastline.
If you could take your trip again, what would you do differently?
Everything was perfect, I can’t think of anything.
– Libby Georgitis, USA
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Susan Denham, USA
Review from: 7/19/2016
Your overall comments on the trip:
Everything about Tachiz travel was a class act. From when they picked us up from the airport and gave us a complimentary bottle of wine, until they dropped us off at the end of the week. Alex our driver was so friendly and informative, the hotels were beautiful and the activities were very professional and fun. Alex would even stop at the store with us and help us interpret the prices. The trip that Tachiz arranged for us was awesome and we did not have one single issue the entire time. Everything went so smoothly so we could relax and really enjoy ourselves.
What were the most enjoyable or memorable parts of your trip?
We loved the Arenal Kioro hotel and staff. Everyone went out of their way to make your experience enjoyable. We loved zip lining and the fact that Alex (our driver) took videos with our camera he was holding and surprised us when we were done. We loved Manuel Antonio park with the guide and the monkeys and their antics. Also, we loved the gorgeous beach inside the park. We loved getting massages at Arenal Kioro while it was raining really hard outside and you could hear the rain on the leaves.
If you could take your trip again, what would you do differently?
I wouldn’t want to change anything about the trip I did but if I went again I would probably try to see different areas and do different activities.
– Susan Denham, USA
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J. Anzek USA
Review from: 7/14/2016
Your overall comments on the trip:
Tachiz was amazing. From the start they were very interested in what our group (two seniors, 5 adults and 4 kids aged 8 to 10) wanted to do. We said “active and learning” and Tachiz was off and running. They put together an amazing package in two amazing areas of Costa Rica (Arenal and Manuel Antonio.). My wife and I kept asking the grandkids what they liked best. They kept saying EVERYTHING! That’s just what we wanted.
Several times we changed our minds and asked to do a different tour on a different day and Francisco was able to make it happen. Their flexibility and responsiveness made the trip. We traveled, by the way, during our nine days in CR about 8 hours on the van from San Jose airport to Arenal and then 4 days later to Manual Antonio and then 5 days later back to the airport. The drives were beautiful and the drivers were very proud to share about Costa Rica.
Tubing and rafting and zip-lining are pretty exciting but don’t skip the Guided Night Hike at Eco-Centro Danaus. The pools at both resorts were just the right element to exhaust the grandkids.
The food at the hotels (amazing breakfasts!) was excellent but the simple, local food, served in conjunction with many of the activities was superb. Tour guides, hotel staff, drivers are all very friendly and helpful.
Joe and Harriet A in New Jersey
If you could take your trip again, what would you do differently?
On the catamaran trip I passed on the snorkeling. The ones who swam out (grandkids included) really loved it.
– J. Anzek, USA
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W. Davis, USA
Review from: 7/9/2016
Your overall comments on the trip:
Our trip was excellent! It was everything thing we had hoped for. Tachiz Travel Agency was outstanding. Everything flowed smoothly and timely. The staff were very friendly and informative. The locations we visited were wonderful and the accommodations were exceptional. We would definitely would use this agency again and recommend it to others.
What were the most enjoyable or memorable parts of your trip?
Again, the locations we visited (Arenal, Drake’s Bay, and Manuel Antonio) were great. The range of activities that were arranged for us (horseback riding, hiking, zip-lining, boat trips, and snorkeling) suited our interests well. In most instances the meals were very good.
If you could take your trip again, what would you do differently?
We would not stay overnight in San Jose, but stay near the airport if necessary.
– W. Davis, USA
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P. Perry, USA
Review from: 7/7/2016
Your overall comments on the trip:
The trip was absolutely perfect from start to finish. Everything that I requested was planned and my itinerary was delivered by Francisco at the airport personally. He introduced us to our driver and made sure we had everything we needed before he left us in the drivers capable hands. Tachiz Travel is operated by brothers who are from Costa Rica and know their area and the best places to see!
We had a 3 hour trip to our destination and our driver stopped so we could have breakfast; our flight was an overnight and arrived in San Jose at 7:30 am.
Every time we were picked up for an activity the drivers were punctual and we felt very secure with them. They were waiting for us at the end of every adventure with fruit, drinks and gave us water to take on the tours. Very professional and courteous.
What were the most enjoyable or memorable parts of your trip?
We loved the raft trip down the Pena Blanca River and the trip to Corcovado. We had very small groups, and sometimes were the only ones with our guides. The guides spoke English and were extremely knowledgeable about the area, animals and plants. They helped with taking pictures on our smart phones through the telephoto lenses of the guides camera! Without a guide we wouldn’t have know what to look for or where. We saw a lot of wildlife.
If you could take your trip again, what would you do differently?
Stay longer!!!!
– P. Perry, USA